Brident Dental & Orthodontics

Great and friendly staff. Any issue I have is always addressed in a courteous and professional manner. Would recommend for your dental needs.

Had a really bad experience here both times I went (had to go twice for the first and second halves of a deep cleaning), I can't speak for other dentists here but Dr. Ali, who treated me both times, is incredibly dismissive and confrontational when asked any question. I dealt with quite a bit of pain the first time and some pain the second time related to numbing, which I'd never had during any other dental appointments including root canals, and she instantly became confrontational when I questioned her about it and told me that she's certified to do this and does it all the time...kept interrupting me, wouldn't let me finish my sentences, ridiculously unprofessional to act like that when someone's telling you that they're experiencing abnormal pain while you're treating them. Scheduling and trying to get any info from the office was also a nightmare about 80% of the time, so I'd go elsewhere regardless

Las llamadas???? tardan demasiado para contestar eso es lo peor se tardan años en contestarte de bebían de mejorar eso la verdad desespera y cuando llegan a contestar son muy desagradables y falsos pero el doctor que me atendió me gusto mucho y hizo un buen trabajo

Buen trato del personal , muy amables

Very nice told me everything I need to know and helpful.

awful place, rude staff, unproffesional. Do not go here if you value your time.

Second time I’ve scheduled through the call center and was miss scheduled. This time was for an emergency appointment to get a broken bracket looked at for me to be told I was scheduled with a general dentist and now have to wait four days until Tuesday to look at it. I’ve been thousands of dollars here and will not be recommending any family or friends here. I’m extremely disappointed and upset I have to deal with a broken bracket for so long.

The staff is not attentive, it is the most traumatic place where I have been, they have ruined my teeth, please go to another place where if they care about my health I have been anxious for a week thanks to them now I have to find someone to fix their bad work that they did to me They don't care about the health of your teeth, they just want your money. I regret so much going in there ????

This place is an old Wendy's. That part alone should tell you to RUN.

IT IS GHETTO!

Jesse Martinez who is the "Business Manager" is rude, dismissive, and disrespectful.

I was originally referred from their 290 locations. They had no records or information despite me, my insurance, and the 290 location sending over the paperwork 3 times.

This location called me directly to schedule me a specific appointment, called twice to confirm the appointment, and after I got all the way there canceled my appointment saying they won't treat me.

Jesse himself said that he would of been the one to handle this and when I said thay i and my insurance spoke to a woman who called me directly to follow up he said "there is no way" despite admitting that there is a woman who also handles scheduling.

All of this seems like they were trying to scam my insurance into doing duplicate exams so they can collect the cost without actually initiating treatment.

Decent dentist, but ever since brident took over, when I get to the office they have no record of my appointment.

Just flat out terrible customer service, not to mention they asked repeatedly if I wanted to book an appointment for other people, which is nuts - I'm calling to book for myself!