• Christie Bagne
    Christie Bagne
    08/26/2020

    Although the website says the desk will ship in 3-5 days, I have not received tracking info in 12 days. StandDesk has not responded to emails or multiple voicemails (cannot get ahold of them by phone) asking when the desk will ship. Update: 21 days later, StandDesk has told me the desk I ordered is not in stock and will not be restocked for 90 days. They have offered alternatives but I am looking for a full refund at this point.

    Re: Although the website says ...
    StandDesk replied on Wednesday, August 26th 2020

    Hi Christi, I am Bjorn from the Marketing Department. On behalf of StandDesk, I apologize for the delay and lack of communication. With the COVID situation, all businesses are affected but we are trying our best to ensure we provide the best service possible. We now are integrating solutions to these problems, so in the coming weeks, things should be much better. I have forwarded your concern to our customer support team, they will reach out to you within 24hrs

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