White Chrysler Jeep Dodge RAM

I had my jeep towed here after it started misfiring and became disabled on the highway. I am from out of town and figured a local jeep dealer would be the most reliable place to have it towed. After several calls and getting the run around (computer problems, no call backs), it took them 5 days just to get an initial diagnosis. They wanted 4-5 additional hours to tear down the engine so they could "diagnose the problem". I asked them to stop immediately and had it transported 6 hours to my regular dealer. They found the problem in less than one hour, fixed within 24 hours. I feel this was a predatory business practice being a customer from out of town as well as not being a return customer. I wouldn't recommend this dealer.

Re: I had my jeep towed here ... White Chrysler Jeep Dodge RAM replied on Saturday, October 30th 2021

Hello Jason, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Joey White at (252)537-6136 .

Dave Balmer opted not to leave a text review of White Chrysler Jeep Dodge

Place needs new employees with good attitudes.

Re: Place needs new employees ... White Chrysler Jeep Dodge RAM replied on Tuesday, June 22nd 2021

Hello, we truly appreciate your honest feedback. We would like to have a better understanding about your experience. Please reach out to Joey White at (252)537-6136 at your earliest convenience and we will do our best to resolve this with you.

Friendly service

Re: Friendly service ... White Chrysler Jeep Dodge RAM replied on Friday, June 18th 2021

Hi Linda, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Jerry Draper III opted not to leave a text review of White Chrysler Jeep Dodge

Bad service. Manager are theives. I dont recommend

Re: Bad service. Manager are ... White Chrysler Jeep Dodge RAM replied on Friday, March 12th 2021

Hi Mike, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to us at (252) 308-4682 so we may identify ways to improve your experience. Have a good day.

Took jeep ? in for a recent recall.

The best Technicians Hands down !!

Re: The best Technicians Hand ... White Chrysler Jeep Dodge RAM replied on Sunday, January 6th 2019

Thanks for the review Rich. We appreciate your business!

Mike Moore opted not to leave a text review of White Chrysler Jeep Dodge

Great Jeep aervice