Untouchable Towing

Called Untouchable as my husband's transmission went unexpectedly. The "free" tow through our insurance gave us an ETA of damn near 3 hours. This company had my husband in less than 30 minutes. Rate was absolutely reasonable and from the dispatcher, Charlie to the driver, Ryan, there was nothing but complete professionalism!!! Will use them again if ever needed before anyone else!! Thank You guys!!
Debby

Nice and friendly towing company ever in my life, driver Dave was so nice guy thank you so much for your service

Thanks Charles for towing box truck and providing fast roadside assistance in Berlin towing service great company will use to tow fleet and maintenance with truck repairs thanks again

Son ladrones. Mi gente latina no dejen que esta gente les lleve los carros. Algunos grueros son latinos y uno piensa que van a bregar bien pero no. Te roban el carro para despues venir a cobrar mas dinero y si no tienes la cantidad exagerada que te poden lo pierdes. El dueño es muy mal educado. Tuve un accidente se llevaron mi carro y despues me lo negaron. El accidente fue al.lado de.mi casa y no quisieron dejar mi carro en mi casa para llevarlo a si lote y cobrar almacenamiento. Llame desde el dia siguiente y me negaban mi carro. Despues del cuarto dia decia que me iban a devolver el carro si pagaba sobre 800 dolares. Si es untouchable o nelcon nunca dejen que se lleven sus carros. El dueño trata de hacer ver mal a todo el que da reviews diciendo lo que pasa.

They will steal your car and police or attorneys wont do anything. The manager or owner is a thief. I had a car accident next to my home and one of his tow trucks came to get my car. I asked him to take the car to my place he said no. They took it to the lot and when I called the next day, they told me it wasnt my car. After four days he said ok is your car come get it now and pay all the storage fees. They were saying that I did not want to give my keys and wanted to charge me extra 200. He never asked for the keys he just gave me a card and left. The owner will try to make anyone making bad reviews like its their fault. I have phone records and accident report I was not intoxicated or having any type of criminal behavior. Just always ask whos is picking your car and dont let these people steal from you. Untouchable towing and nelcon are partners companys , avoid them at all cost.

Great service, can count on them going beyond to help with the tows.

Very reasonable prices and very helpful. I know I can count on them for any tows that I need.

Great services fast and reliable. 24/7 towing services for a good price.

I recently had an extremely unsatisfactory experience with Untouchable Towing. First and foremost, their charges were exorbitant, even just for showing up, which was a major letdown. To my dismay, after incurring such high costs, they didn’t even perform the towing service I needed.

What's more, I found their pricing to be predatory. It seemed to me that they took advantage of my urgent situation to charge unreasonable rates, a practice that I find utterly unacceptable. It's one thing to charge for services rendered, but it's entirely another to exploit customers' emergency needs for financial gain.

Furthermore, interacting with the owner was another low point of my experience. I found him to be quite rude and unprofessional. When dealing with a service-oriented business, especially in stressful situations like vehicle troubles, courteous and empathetic customer service is crucial. Unfortunately, this was not the case here.

Given these reasons, I am extremely dissatisfied with Untouchable Towing and regret choosing them for my towing needs. I strongly advise others to look for more reasonable, professional, and customer-friendly towing services. This was not just a matter of poor service; it was an experience that showed a lack of respect for customers and fair business practices. Rest assured, I will not be using their services again.

jorge D, opted not to leave a text review of Untouchable Towing