Universal Appliance Repair

Tracy Robinson opted not to leave a text review of Universal Appliance Repair

Irina Malik opted not to leave a text review of Universal Appliance Repair

The technician Arsen was very experienced and nice.
The person who took my order though quoted me the service call price instead of the actual service I was looking for to be done.

Greatest customer service! Helped solve the problem with my 3 year old washer...that made us a loyal customer!

Universal ROCKS !! They are trustworthy, very professional and have always act with the utmost customer-concern. Highly recommended.

NO NOT use them, they are frauds! I called this company to come fix my washing machine that was leaking water. The guy came out spent a lot of time on the phone and then told me he Couldn't duplicate the problem but it would be $69, he had 2 very soaked towels on my hardwood floors next to my washer and said that was from him cleaning up under the washer. I said I cleaned the water up already before he came, he said well it must be extra water in the line or you didn't close the door all the way, but it doesn't leak and I couldn't see any problem BUT he tells me that when I call him back for the same issue he will deduct the service call from his 179 labor fee plus the cost of parts. I called the number on the invoice when he left, someone answered, he could care less, asked if I wanted to speak to a manager then put me on hold and never picked up the phone!!!! AGAIN DO NOT USE!!! Oh and I immediately called another company, they located the hose that was leaking within mins.

Terri Opell opted not to leave a text review of Universal Appliance Repair

Alvin Perry opted not to leave a text review of Universal Appliance Repair

Service was great. I would recommend. The JenAir product is very poor. I installed all new JemAir appliances 10 months ago and have already had to replace my double oven (which took 3 months to get it done!) and have had your service team out for my JenAir refrigerator three times ( and still no remedy!). My $2000 refrigerator freezes my food! Never buy JenAir!!!

Universal Appliance repair is one of the worst buisness's that I have ever worked with. My dryer is 2 years old and stopped spinning, they came out and replaced a part, and two months later it had the same problem so they had to come back, and told me it needed two more parts. Two months later the exact same problem happened and they told me I need another part. In the mean time their technicians would show up two hours late, with no apologies. I truly believe they are a huge scam and leave you at the mercy of their knowledge, constantly replacing stuff that didn't need replacing and no solutions. They dont guarantee their work or and keep demanding money. DO NOT USE THEM THEY TAKE ADVANTAGE OF NICE PEOPLE.