RT Towing

They did a good job and were easy to work with. The price was significantly different then the initial quote. They towed my vehicle 1.1 miles. They charged over $200.

First I’ll say the driver was pleasant and easy to work with. However, there was a massive delay in his arrival, and when we called to follow up for an ETA, we were told 5-10 minutes though it ended up being OVER AN HOUR passed that. In addition we were charged $100 dollars over the phone quote. And to clarify, there were zero complications, the whole transaction took 20 minutes, tops.

$242 dollars to move a car THREE BLOCKS. That’s just gross.

I most certainly won’t be calling this company again, nor would I recommend using their services. TO ANYONE.

This is 5-star service. From beginning to end, you feel like someone cares about you. Had a flat on the side of the street and called this service they arrived quickly, and tow my car and brought it to the near tire shop. Friendly, Professional, and Prompt. Couldn't ask for better service. Thanks for all your help!

No help

I just got a 30 mile tow from a freeway off ramp straight to my garage in SF. Carlos was friendly and did a great job making the service as simple as possible. Fast service, good quality and care for my truck, they deserve more than 5 stars.

Waited over an hour for tow. Cancellation fee was $50 if you guys are curious. One star because at least they picked up at 8pm.

Honestly the rudest towing experience I have had in over 4 years. Starting with 3 wildly off ETA estimates. I called 45 min into the one hour slot and was told 15min, 35 min later was told 7min, 30min later was told arriving now, and only 8min later, almost an hour late after a 1hour appointment window (so I waited 2 hours), tower showed up. No greeting, no apology, rudely got to work. Was going to start towing without first removing the handbrake, which I pointed out to an annoyed look. During the ride, driver loudly talked on the phone with buddy about personal stuff. Then when we arrived he charged me $200 instead of the $135 quote. Got extremely disgruntled when I complained and cut me off repeatedly without space for a civil conversation and then started talking with a colleague on the phone complaining. He ended up driving off without charging my card and did so from file later for $150. Could not have been worse.

Was quick to help me while I was stranded from other towing companies, thank you so much ,I got my car fixed after all!!

Great service! Ben arrived on time and was very helpful

Called them because of their rating last night I had a blow on a Right tire not sure why it took them 21/2 hrs to get to my distress call most times 1 hour???. Office stall was friendly and professional along with driver. Jose very nice guy!. Very knowledgeable and professional. I would have given them 5 stars if I didn’t have to wait so long.