Preventative Medical Clinic

Krystal and the ladies took great care of me. Answered all of my questions and kept me feeling comfortable. I recommend this place!

Re: Krystal and the ladies to ... Preventative Medical Clinic replied on Wednesday, May 19th 2021

Thank You!!

ashley parsons opted not to leave a text review of Preventative Medical Clinic

So friendly and efficient! Taking care of my 11!

Re: So friendly and efficient ... Preventative Medical Clinic replied on Tuesday, February 23rd 2021

Thank You!! Appreciate your review!!

I love the variety of supplements and the staff is very knowledgeable about them. Michaela has kept me healthy and feeling great for years.

Re: I love the variety of sup ... Preventative Medical Clinic replied on Friday, August 27th 2021

Thank You !!

I always have such a great experience at PMC. I have been going for years, and never disappointed.

Re: I always have such a grea ... Preventative Medical Clinic replied on Thursday, January 28th 2021

Thanks for the review, our team really appreciates it!!

Let me start this review by stating I had many positive experiences with Kohll’s PMC, post-employment (I was a staff RN for a small time), for four years. I travelled a decent distance to see Michaela, my PA; and other staff. I live in a small town in Iowa. To suggest Kohll’s PMC was in any way convenient for me would be a lie. I was loyal to the staff, and felt welcome. Because of the distance between my home and the clinic, for four years, it was always accepted that I made an appointment for a consultation, and would typically decide on an injection or procedure, while there. Sometimes there was time for a procedure, sometimes not. Michaela and I would take into consideration services/procedures that were on special and what my concerns were at that time. I have also purchased in bulk and banked my products for future use. When I called earlier this week to make an appointment to see Michaela, I was greeted with “that is not our policy” if you don’t like it you can talk to our manager…I thought Thank God, let me talk to Bobbi! Kesha, (who I have never met) proceeded to advise me, she is the NEW manager; immediately the tone was aggressive, disrespectful and controlling. There were phrases being thrown at me such as “you say you used to work here, I have been here for four years and I don’t know who you are.” And “Uhm Ma’am, this has BEEN our policy and unless you have a Brilliant Distinctions coupon you will have to pre pay, or make an appointment for a consultation and make that next appointment at another time.” It was not at all WHAT Kesha said, it was very much her poor delivery. Her approach was disrespectful, condescending and careless. I will never be back to that office again. For some time, I have been urged to visit another clinic whose injectors are fantastic and their prices much less. I refused out of loyalty. I have already made my appointment where I didn’t have to prepay, I was treated with appreciation and respect and I’m taking my referrals with me. Kohll’s PMC had better go back to the drawing board on their customer service skills that had previously set them apart from the rest. They are now subpar, toxic and not worth the drive.

Re: Let me start this review ... Preventative Medical Clinic replied on Thursday, December 3rd 2020

Amy, Sorry you were so upset, as an previous employee you should have been aware of our pre-pay policy. We have had this policy for over 10 years when you book an appointment you need to prepay for one of the services you may think you need. After the consultation, if it decided you need something different, we make the price adjustment based on your decision. By having our patients pre-pay for one of the services they think they may need, we have been able to keep the best prices in the U.S.A. In addition, this has kept are no show appointments to less then 1%. As a small business we really count on our reviews, I would appreciate it if you could re-think this. We really try to take good care of our patients.

I highly recommend! Very friendly, knowledgeable, and professional staff. Great prices. Very satisfied with all services I've received.

Re: I highly recommend! Very ... Preventative Medical Clinic replied on Thursday, April 19th 2018

Thank you for your review! Hope to see you soon!

Shelly Krause opted not to leave a text review of Preventative Medical Clinic

I purchased the laser skin package on November 2019 and made an appt for Jan 2, 2020. I came to my appointment today (Jan 2nd) at the Dodge location and was told that they cannot accomodate me because I’m not on the list (I waited a month for this appt). No greetings when I tried to checked in. I walked out with no apology from the staff. I’m a Nurse and took off of work to get into this appointment. The hassle it brought me was ridiculous. I will not be coming back. I will do business somewhere else. Please treat your customer with respect regardless.

The owner reached out to apologize which I appreciate but this does not change my view.

Re: I purchased the laser ski ... Preventative Medical Clinic replied on Sunday, January 12th 2020

We are sincerely sorry this happened to you, I reached out to you and so did my clinic manager to accommodate you at your convenience. We also offered to provide the service at no charge. This is still on the table if you would like to give us a try again. We did refund the full amount. Thank you for your past business and hopefully you will forgive us. Justin Kohll

I love the convenient appointment times and the helpful staff! I have been to both locations and every staff member who has helped me was very detailed, caring and a good listener. I would highly recommend making your next appointment here!

Re: I love the convenient app ... Preventative Medical Clinic replied on Wednesday, May 2nd 2018

Thank you so much for your review! Can't wait to see you again!