L. Richards Plumbing & Heating, Inc.

Excellent job. Explains the work process. Will certainly recommend to fix your plumbing problem.

Good service and quality workmanship

Excellent service. Well please

horrible customer service, Elliot, who i beleive is a manager there was so rude, I couldn't beleive it. You would be better off looking elswhere.

We decided to go with Len upon a friends recommendation but was sorely disappointed. During our home renovation we switched to a new heating system with new baseboards for the entire home and thought we could count on Len. Just a few months after installation, there were loud disruptive noises whenever our heating was turned on (cranking and mild hammering). We called Len to check on our system and did not receive prompt service. We've decided to just live with the noise. Just yesterday, during the coldest day of the year (2/15&2/16 - temperatures were single digits) our heating system shut down entirely. Our system is under warranty and while we called Len for help he didn't get back to us until hours later. He eventually called another staff Jeff who was much more amenable to helping us, but was still unable to come to our house the next day, or the DAY AFTER, despite multiple calls. We have since decided to switch to a different company who was able to assess our heating problem over the phone immediately. Lesson learned: you won't be able to count on Len for prompt service.

Water Service Line

I, Dorothy Ravenell and family are grateful for Mr. Richards quick response to the emergency at my home. Mr. Len Richards' company is reliable, courteous and honest. Mr. Len Richards you're truly a God send. I thank you for intrusting me during the emergency project at my home. - Dorothy Ravenell