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Jack Rabbit Storage

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About Jack Rabbit Storage

We provide all the features you need, including but not limited to the following. Drive-up and climate-controlled units Moving supplies sold on-site RV, car, and boat storage Online rental and bill pay Business storage Military storage.

Location & Directions for Jack Rabbit Storage

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5185 Shore Drive, Virginia Beach, VA 23455
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  • Business Storage
  • Car Storage
  • Climate Controlled Storage
  • Short and Long Term Storage Service
4.9 Out of 5.0

Reviews For Jack Rabbit Storage

Reviews for this business have been aggregated from multiple sources.

Based on 80 Reviews

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Stephanie Cadiz
Review source: Google Stephanie Cadiz Thursday, January 12th 2023
Henry was an amazing help….really looked out for us in a last min storage… really appreciate the customer service from him!
Re: Henry was an amazing help ... Jack Rabbit Storage replied on Thursday, January 12th 2023

Dear Stephanie, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

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Jerry Reyes
Review source: Google Jerry Reyes Friday, January 6th 2023
Very very friendly service. Highly recommend!
Re: Very very friendly servic ... Jack Rabbit Storage replied on Friday, January 6th 2023

Dear Jerry, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

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Heather Brandis
Review source: Google Heather Brandis Thursday, January 5th 2023
She was personable and very helpful. I felt at ease when speaking to her .
Re: She was personable and ve ... Jack Rabbit Storage replied on Thursday, January 5th 2023

Dear Heather, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

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Aaron Smith
Review source: Google Aaron Smith Saturday, December 31st 2022
Great service
Re: Great service ... Jack Rabbit Storage replied on Saturday, December 31st 2022

Dear Aaron, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

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Charles Eckhart
Review source: Google Charles Eckhart Monday, November 28th 2022
Worst customer service on the planet. Take your business elsewhere.

Update: Called the Customer Service number listed below and heard more of the same - 'need to speak with the site manager' while the site manager says 'sorry, this is corporate.'

There are no shortage of apologies with no action / accountability...
Re: Worst customer service on ... Jack Rabbit Storage replied on Saturday, November 26th 2022

Chuck, we are sorry to hear that you were not happy with the customer service you received at Jack Rabbit Storage. Jack Rabbit works very hard to be the very best self-storage company in the area. We would like to know more about the problem you experienced. To help us resolve the issue, please contact our customer service help line (757-962-6914).

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Veronica Cromartie
Review source: Google Veronica Cromartie Saturday, November 26th 2022
Great Service!!
Re: Great Service!! ... Jack Rabbit Storage replied on Saturday, November 26th 2022

Veronica thanks for letting us know how we did so that we can continue to improve!

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The Ledge
Review source: Google The Ledge Thursday, November 17th 2022
Great place and Sarah was great too!
Re: Great place and Sarah was ... Jack Rabbit Storage replied on Friday, November 18th 2022

Hey The, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

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Austin Poole
Review source: Google Austin Poole Thursday, November 3rd 2022
The management made getting a place quick and easy. Great prices and location for military!
Re: The management made getti ... Jack Rabbit Storage replied on Thursday, November 3rd 2022

Hey Austin, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

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Dan Harris
Review source: Google Dan Harris Wednesday, November 2nd 2022
Sara was amazing. Best experience
Re: Sara was amazing. Best ex ... Jack Rabbit Storage replied on Thursday, November 3rd 2022

Hey Dan, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

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Anthony
Review source: Google Anthony Friday, October 28th 2022
Anthony opted not to leave a text review of Jack Rabbit Storage
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