Heron's Key

I love love love it there. Miss working there all the time, great facility with an even better staff and a lot of heart. Thanks to everyone for all that they do to make it such a great place.

Re: I love love love it there ... Heron's Key replied on Tuesday, November 2nd 2021

Hi Danyxx, thank you so much for your positive comments about Heron's Key!

We moved in the first month HK opened. We left behind a lot but have gained so much more. We are thankful every day that we moved in. I knew there would be many interesting people living here and there are. What I hadn't counted on was what a supportive community it would be. That was a special bonus. The staff are also amazing and so people centered. It is a great place to live and gets better each day.

Re: We moved in the first mon ... Heron's Key replied on Friday, October 22nd 2021

Marilyn, thank you for your kind review; we are happy to pass along your comments to the team here at Heron's Key! We're glad you chose our community as your new home.

I am so sorry that someone had a negative experience at Heron's Key. I would encourage you to come back and come inside to give us a second chance. I have lived at Heron's Key for 2 years. I have found the residents to be so caring and considerate. It was a hard decision for me to give up my home and move here, but it was one of the best decisions I ever made. Living here has surpassed my expectations. And I appreciate the friendliness of all the neighborhoods around us and know that the majority of us would return that friendliness.

Re: I am so sorry that someon ... Heron's Key replied on Tuesday, September 1st 2020

Hi Judy, thank you so much for your positive comments about Heron's Key! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

While out looking for a new retirement community for my parents, we stopped by and decided to walk the premises a bit. The two interactions we happened to have with residents were less than positive. We will continue our search.

Re: While out looking for a n ... Heron's Key replied on Tuesday, August 4th 2020

K Wiebe, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. When you have an opportunity, please reach out to us at (253) 313-0700 so we can try to restore your confidence in our community. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

I've chosen Heron's Key for my "Forever Home" and it's the best decision that I've ever made! Knowing that I'll always have a beautiful, caring,
comfortable and safe place to live surrounded by friends and an excellent, supportive staff makes Heron's Key "My Happy Place - Forever Home!"

Re: I've chosen Heron's Key f ... Heron's Key replied on Monday, June 1st 2020

Hi Darlene, thank you so much for your positive comments about Heron's Key! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Among the best decisions my wife Robin and I ever made was to leave our above the bay home with its captivating view of Mount Rainier, and move to Heron's Key Independent Apartments. We loved our home, but my wife's fragile health made clear a need to free ourselves from demanding property maintenance and flights of stairs. For her sake, I told myself, we moved.
Our hard decision was rewarded by the unexpected delight of friendly neighbors, a marvelous Heron's Key staff, resident artists (my wife being one), writers, woodworkers, gardeners, intellectuals, fun-makers, pet-romping, and fitness buffs, activities and opportunities-we found we could be as busy or uninvolved as we wished. Most importantly, we found solid friendships. What began as a "good sense" move became the best move, ever.
I thought I moved to Heron's Key for my wife; but in January 2020, Robin's unexpected death revealed more. Our move was for both of us. When Robin died, I was gently wrapped in the caring of our community. No one invaded my precious privacy; no one allowed me to feel isolated or alone. I did not have the mountain or the shore, but I had the nearby trails in the woods and peaceful ponds. I had an indescribable community of caring people. I am home.

Re: Among the best decisions ... Heron's Key replied on Friday, May 22nd 2020

John, your wonderful feedback and rating mean a lot to us. We're glad you feel at home at Heron's Key. Please feel free to reach out to us if you need anything. Have a wonderful day.

Unfortunately not a good experience

Re: Unfortunately not a good ... Heron's Key replied on Saturday, May 9th 2020

Dear Dawn, thanks for sharing your feedback. We're sorry to hear your experience at Heron's Key was unsatisfactory. We'd like to discuss your concerns in further detail. Please call Tristan Lester, Health Services Administrator, at 253-313-0800 at your earliest convenience. Thank you.

Heron's Key is an amazing place. After moving here in early 2019, my wife and I quickly found new friends, have participated in a myriad of engaging programs that entertain and educate us, and have enjoyed our regular walks along the lovely trails around the grounds and adjacent protected woodlands. Heron's Key is a new facility, with beautiful grounds, well-appointed apartments, and loads of special amenities. It's a nonprofit facility, and we have found the staff to be singularly focused on the health, well being, and emotional fulfillment of the residents. We couldn't be happier with the choice we made to move to Heron's Key.

Re: Heron's Key is an amazing ... Heron's Key replied on Wednesday, September 25th 2019

Thank you for such an insightful review, Andrew. As we've said before, your satisfaction, and that of your wife and fellow residents influences everything we do at Heron's Key. We hope you both continue to get as much fulfillment and enjoyment living here as we do supporting you.

Caring and friendly staff. Easy to work with and available for questions. Nice big suites

Re: Caring and friendly staff ... Heron's Key replied on Monday, July 8th 2019

Thank you, Lynn! We're glad you found our team to be so accommodating. Don't hesitate to reconnect with us if there are any additional questions we can answer.

Staff is helpful and always polite. Everything is clearly marked and a beautiful facility.

Re: Staff is helpful and alwa ... Heron's Key replied on Monday, June 25th 2018

Thank you for taking the time to share your comments, Shayla!