Black Tie Moving

Suzi Cree REALTOR opted not to leave a text review of Black Tie Moving

Absolutely phenomenal experience! Our last mover canceled on us the day of closing and Black Tie came through clutch.

They were on time and very transparent about any issues they might of ran into when transporting. Mark and Markus were very professional and an absolute breath of fresh air compared to previous experience. Top notch job you two!

Their operations manager stopped by during the move to make sure everything was going good which is something I have never experienced and it was a very professional visit, I thought it was a very nice thing to do.

It's safe to say that I was very satisfied and would recommend Black Tie to anyone thinking of hiring movers.

I appreciate the company and Mark and Markus very much.

Tessa Cooper opted not to leave a text review of Black Tie Moving

Soon as they walked in my apartment they broke something. Didn't handle my things probertly. If I knew if they was so unprofessional and neglegent I would've never let them into my place.....and Oh they steal!

Contact for claims is non-existent.

First off when you call this company the message states the BEST moving experience ever. Our experience was the total opposite.
To start off we repeatedly asked to have an in person estimate completed but were told on more than one occasion that they could do the estimate based off some basic questions and size of our home. We took them as the experts and went along with it.
On the day of the move we were given a time of 8-9 for the arrival. The arrived after 10 which on moving day was scary as we began to panic on what we would do if they didn't show. During the move several breaks were taken as it was hot I expected that even though I was charged for that time. Two beds and a crib were disassembled and the movers lost the screws on transport. Luckily we made a sweep of the house and the outside and found them on the ground outside. When arriving at our new house now four hours behind schedule movers began placing boxes wherever they wanted instead of where they were labeled. We took two days picking up and moving boxes in the correct places. The beds were reassembled but both beds were assembled without the support brackets. Instead of informing us of this the movers hid the extra parts under the bed. Completely unprofessional and unsafe. On top of all this the amount of damage done to our items is ridiculous.
One dresser, one nightstand, one floorstanding speaker, desk, and this doesn't include that we opened five or six boxes that all items inside were broken(we did pack ourselves). Also they broke the garage door at our old house and didn't inform us. They had to open manually to move some boxes in storage and the garage came off track. After all this and now they have gone 5 hours over the original estimate and including the 8 percent trip fee they don't include in their estimate we spent almost a thousand dollars over the original estimate for terrible service. I would not recommend this company to anyone and will be taking further action.