AxessPointe Community Health Center

Charles Woods opted not to leave a text review of AxessPointe Community Health Center

No review at this time

Axesspointe is supposed to bill you on a sliding fee schedule. I qualify for a reduced rate because of my low income. My lab bills are supposed to be no more than ten dollars per visit. I constantly get billed from their Labcorp partner for the balance of what medicare considers my co-pay. This is in addition to my ten dollar payment to Axesspointe for the lab work. When i try to get it straightened out with Axesspointe they tell me they dont have anything to with labcorp billing and to call the lab. When I call the lab they say talk to Axesspointe. Nothing gets straightened out and because I have insurance, I get double billed. I wish Axesspointe managment would get this problem worked out. After all, I went there because they are a government subsidised program and were supposed to help low income people. All I get are billing headaches. Shame on you Axesspointe!

Re: Axesspointe is supposed t ... AxessPointe Community Health Center replied on Monday, May 23rd 2022

Hi Alicia, we're sorry to hear that you had a negative experience. I've passed along your message to our health care administrator.

Jonathan Thornton opted not to leave a text review of AxessPointe Community Health Center

Mhyryssa Mcminn opted not to leave a text review of AxessPointe Community Health Center

I didn't spend alot of time here as I had to go due to my regular dentist not being in at barberton. As I sat and waited I listened to the receptionists and they didn't seem very friendly and I saw them on their phones, which I found very unprofessional. But it seems anywhere you go these people spend more time on their phones than doing work, guess that's why no one ever answers a phone at the place they are employed. Just a bad practice to allow your receptionists on their personal phones during work hrs, unless they are havin an emergency.

Re: I didn't spend alot of ti ... AxessPointe Community Health Center replied on Monday, April 25th 2022

Hi Jeno, thank you for your review. I've passed along your message to our health care administrator.

Good staff that I have met so far

Re: Good staff that I have me ... AxessPointe Community Health Center replied on Monday, April 18th 2022

Thank you for your review, Tree Tree!

Excelente servicio

Re: Excelente servicio ... AxessPointe Community Health Center replied on Monday, April 18th 2022

Thank you for your review, Guillermo!

Na

Re: Na ... AxessPointe Community Health Center replied on Wednesday, April 13th 2022

Hi Rika - thank you for the 5-star review!

Alejandro Hernandez opted not to leave a text review of AxessPointe Community Health Center