Alterra Apartments

The staff is amazing. Barbi and Taylor are easy to work with and the prop is well upkept

Apartments aren't worth the price. Rents went up over 300 in two years. The management does work with me when they can I do appreciate that

Re: Apartments aren't worth t ... Alterra Apartments replied on Monday, December 23rd 2019

Hi Chris, I'm sorry picking up a package was not a good experience for you. Please feel free to reach out to the manager so she can rectify the situation. We appreciate your residency and want your time with us to be enjoyable.

I took my apartment with sight unseen and they had a month to make all the repairs and get it ready for a new resident. I moved in October 13, and ended up having a few issues which I dealt with and they repaired. However one issue remains, it's water coming from the ceiling and spraying all over the bathroom, I am constantly cleaning my countertops and floors because of the water. I've been trying to get this fixed now for 10 days. It just seems like they put Band-Aid on things and it doesn't really get fixed. The staff is very friendly. It's just the repairs that are very very slow.

Re: I took my apartment with ... Alterra Apartments replied on Friday, December 10th 2021

Hi Karen, we appreciate that you took your time to leave this review of Alterra. We value all resident feedback, as we consider it all very seriously. We appreciate your kind words about our staff members, but understand that there seems to be some room for growth. We would love to continue this dialogue offline, please reach out to us at [email protected] or 520-296-7368 at your convenience.

Tyler Ortega opted not to leave a text review of Alterra Apartments

If I can save ya'll the stress and annoyance I went thru here than by all means.

My apartment was infested with roaches, at points they would send exterminators 2x a week with no resolution. Imagine living with roaches for 12 months.

When I moved in my apartment was not ready, the swap meet crew didn't do very well.

The parking is sketch, they are a gated community but the gate don't close ? your neighbors will be banging on the walls at 2am with no disregard.

All in all would not recommend to others.

Get away from this place.

Re: If I can save ya'll the s ... Alterra Apartments replied on Monday, November 15th 2021

Alesha, thank you for taking the time to share your experience with us. We are saddened to hear that you have had not had a better experience at Alterra. We would like to discuss this situation with you further. Please reach out to us at [email protected] or 520-296-7368 at your convenience. Thank you.

Sara Corrales opted not to leave a text review of Alterra Apartments

I had a great experience in my short time living here! The process of signing my lease went very smooth, everyone in the office is very helpful and kind. The apartment I had was beautiful, I loved living there! The reason I left has nothing to with them, just the living situation I've been in. I really enjoyed the gym and walking around the well kept grounds. When it came time that my lease was up and I needed to leave, the ladies in the office made the process very easy and answered all my questions. I highly recommend this apartment complex for your next home!

Re: I had a great experience ... Alterra Apartments replied on Monday, October 25th 2021

Thank you for taking the time to review our community. We strive to give all of our residents the best living experience and feedback like this tells us we did just that. We wish you all of the best in your new home. If there's ever anything we can do please feel free to give us a call or stop by the office.

Nothing there works spas always closed lived there for 1 year spa was never open and gates are always broken and wide open even at midnight and dawn so anybody could go into the complex and out, there were always cars getting broken into I would see the police there once a month because of them so it's not a safe complex at all, only time the gates ever "work" is when everyone starts apartment hunting around July/august and they'll make the complex look presentable for about a month they'll keep up with lawn care/maintenance by the front of the offices/apartments but if you go around the back sides or north gate exit you can see they don't keep up with lawn care also…… (very important) be careful when you try to rent out a apartment from here they'll show you a model with modern appliances and tell you that you'll be "getting" this certain unit but then on move in day they'll give you the keys to something that looks completely different and Run down terribly and has appliances from the early 90s or late 80s so be extremely careful with this place please do yourself a solid and look just a little bit longer for a different and better place for you to live at

Re: Nothing there works spas ... Alterra Apartments replied on Thursday, September 23rd 2021

Hello. We're sorry to hear that we've fallen short of meeting your expectations. Please contact us at [email protected] or 520-296-7368 so that we can get more information on your concerns and rectify any issues immediately.

Zeek Zeek opted not to leave a text review of Alterra Apartments

I lived her for about a year and it was not a good experience. The front office staff are so rude for absolutely no reason. Do not ask for Taylor or Robin they will give you rude looks and they have bad attitude.They raised my rent $100. I was living in a one bedroom and one bathroom. The prices are ridiculous! I heard from one of the maintenance guys that they raised the prices to kick all of the low income families out! They call these apartments "luxury" but there's nothing luxury about them! The parking is terrible! There's no where to park and people will have guest over and take all the cover parkings! I do not recommend

Re: I lived her for about a y ... Alterra Apartments replied on Tuesday, August 31st 2021

Amanda, please accept our apologies that your living experience at our community was less than optimal. We never like to hear that a resident departed our community with unpleasant feelings about our community and our team, as our goal is to serve our residents with professional service and transparent explanations of our fees and policies. We apologize that you feel this wasn't the case. We truly value feedback from our residents, both current and former, so please don't hesitate to contact us directly at [email protected] or 520-296-7368 with any additional comments to help us improve. Thank you.