Aloft Tampa Downtown

This place was great!

A lot of cool artwork graybar and they have Red carpet events and bands

Excellent customer service and great location!

Awful overall experience. Everything in my room was broken and the room itself was tiny, dark, and completely not what I expected when I booked. If they try to give you room 312- ask for a different room. I'm from NYC and the hotel room was smaller than most hotels here and equally expensive.

The fridge was totally broken and smelled terrible. The smell permeated into the entire room.

The blinds were completely broken and ripped in a way that appeared as if the hotel management might know about and were trying to hide.

There were also stories of others I knew staying there having ant infestations.

The people at the front desk were generally unhelpful and dismissive.

Additionally, the phones didn't work in any of the rooms me/my friends were in and they somehow removed my stay from my Bonvoy account and did not give me points for staying there and paying over $400.

Overall, my previous stay in the downtown Tampa Courtyard Marriott was MUCH better- both service and rooms.

Rooms were nice, location is excellent. Service there is just horrible, some of the employees at the front desk seemed to not want to there and unmotivated. There was a misunderstanding about complementary food. I felt harassed by one of the managers there after being asked to purchase some of the food items that were set out. I sat them back down me assuming they were free and proceeded to go to my room. Then that same manager follows me to the elevator and asks me if I had a room as I’m some strangler wandering in. Completely unacceptable and kind of ruined my experience at Aloft.

Location will charge you for valet parking. Even if you don't park there tried contacting about it multiple times they keep saying they'll call me back. Pay attention to your bill.

The pool is not heated and was cool even in October. The kids were disappointed.

Enjoyed our stay at Aloft. They took good care of us!

Very comfortable
Clean
Friendly
Great location

The hotel is located in a prime location of Tampa bay. It’s in the beautiful downtown district with places of interest close by. The establishment has a nice outdoor pool on the rooftop, decent size gym, pool table in the lobby and a nice bar (which was closed for some reason). The staff is pleasant and respectful too! Stepping up their housekeeping game a bit would put this review at 5 stars. Quite satisfied with my stay overall.