251 North Apartment Homes

Bucky V opted not to leave a text review of 251 North Apartment Homes

I lived here for more than 3 years and had an average experience. You will likely pay lower rent compared to other apartment communities in the neighborhood but expect the following :
- Old and NOISY appliances (Old appliances incur higher utility bills)
- Old construction buildings (Expect to hear footsteps unless you are on the top floor)
- Lack of security (My car was broken into once, and the cameras were of no use)
- No useful amenities except for a pool
- Improper trash management (Expect to see lump of uncleared trash as soon as you enter the community)

The only reason to give 3 stars is because the ex property manager handled a noisy neighbor situation in a professional manner.

Overall you might be better off paying a bit more in neighboring modern communities offering better amenities and security.

Re: I lived here for more tha ... 251 North Apartment Homes replied on Wednesday, May 5th 2021

Sachin, thank you for providing this feedback for our team. We're dedicated to providing an exceptional home for all of our residents, so we appreciate you for sharing your thoughts on further improvement. Please contact our team directly so that we can address each of the concerns you shared to ensure that your stay with us greatly improves. We hope to hear from you soon!

Honestly love it here. FANTASTIC location. Never had issues moving in. Maintenance is fast and nice, so are the people in the office. Literally zero complaints.

Re: Honestly love it here. FA ... 251 North Apartment Homes replied on Monday, April 12th 2021

We greatly appreciate your wonderful review of 251 North, LaJoy! Thanks for sharing! Please let our team know if you ever need assistance here.

Been living here for about 6 months and I can honestly say it is the perfect place for me and my fur baby Luna??. The location for the price is literally unbeatable. And it has such a honey feel to the landscape and atmosphere. Definitely would recommend it to anyone looking to live right where all the fun is at. :)

Re: Been living here for abou ... 251 North Apartment Homes replied on Friday, March 19th 2021

We're delighted to have you and your pup as residents of 251 North, Blaine! Thank you kindly for sharing your wonderful feedback with us. You're welcome to reach out anytime for assistance with your stay!

I'm not a resident, but had a bad experience here recently while apartment hunting. They had a unit available for a good price and I called in. It took a week of calling before someone finally picked up. Lisa gave me a quote and told me they can hold it for my move in date which was a month out. We then scheduled a tour for the next day.

It was raining. Hard. We went to the office but even with masks on we weren't allowed inside. We stood in the rain and got soaked while Lisa did everything inside. We then toured the unit and then sat in the rain for 10 more minutes while she was inside the leasing office again.

The whole interaction was uncomfortable as it was apparent that she really didn't care about us being there and whether I lived there or not. She wanted to get back to her desk as soon as possible.

She also said that no, they could only hold the unit for 15 days (this is fine as I know this is standard, but she told me something completely different over the phone).

I was disappointed with the whole experience and am glad to say I'm not living here.

Re: I'm not a resident, but h ... 251 North Apartment Homes replied on Tuesday, March 2nd 2021

Key, we're so sorry to hear about this first impression of our team and community. We do apologize for any inconvenience our temporary leasing policies have caused you, but please know that these are in place to ensure our prospective residents' and team's comfort in regard to COVID-19. It'd be a pleasure having you as a future resident, so we'd appreciate a second chance to assist you with your home search. Please give our office a call at your earliest convenience, thank you.

I've been calling for a straight week, and leaving messages. They never call you back or answer an email. If your staff can't answer a phone in a week then I wouldn't trust you to help me find a place to live.

Re: I've been calling for a s ... 251 North Apartment Homes replied on Tuesday, January 26th 2021

We're sorry to have missed a chance to connect with you, Scotty! Please contact us at (404) 881-6699 or [email protected] and we'd be more than happy to assist you with your home search. We're proud to offer a high level of customer service here, so we look forward to assisting you!

I don't think they want any business. They don't answer the phone nor return phone calls. I've been trying to schedule a tour but no one will pick up the phone. So that just represents poor communication.

Re: I don't think they want a ... 251 North Apartment Homes replied on Wednesday, November 18th 2020

We're so sorry to have missed a chance to assist you with your home search, Jessica! Please contact our team at (404) 881-6699 or [email protected] and we'd be glad to speak with you. Our team is proud to offer a high level of customer service here, so we hope to hear from you soon! Thanks so much for your interest in our homes.

The good: Management and leasing staff are some of the nicest human beings I've ever had the privilege of meeting. They were responsive, friendly, and all-around great people. Apartment was clean, spacious, and the kitchen layout was perfect. Maintenance was also very responsive. Nice thick walls - never had a noise issue.

The bad: My apartment got robbed. My back door got kicked in. IF YOU MOVE HERE, make sure door strike plates are secured and invest in a security system. Management was great and offered a move to another non 1st floor unit without penalty. My shower came without a showerhead (unfortunate, but fixable). Minor issues with my freezer. Location is not the best and I once had to call 911 after hearing multiple gunshots.

Re: The good: Management and ... 251 North Apartment Homes replied on Tuesday, October 13th 2020

Erin, thank you for providing this feedback! We're glad to hear that you have enjoyed your stay at 251 North. Our residents' comfort is a top priority, so we appreciate your thoughts on further improvement. It was a pleasure assisting you during your stay with us! Thank you.

I've tried calling this complex on multiple occasions to make a tour, and not once have they answered. I even took the chance and stopped by and called at the gate box, and still no answer. I'll just tour every other apartment complex in midtown since you clearly don't want any business.

Re: I've tried calling this c ... 251 North Apartment Homes replied on Monday, September 28th 2020

Janelle, thank you for sharing your feedback. We apologize if we haven't been able to answer your calls. We may have missed your call if we were out of the office on a tour, helping a resident, or walking the community. You are very important to us, so if you would like to leave a message or send us an email at [email protected], we would be happy to speak with you! We look forward to possibly having you as a resident at 251 North!

Office staff never answers the phone! And the office staff is rude

Re: Office staff never answer ... 251 North Apartment Homes replied on Friday, August 21st 2020

We are always available and happy to help. As we understand, this review was submitted by a disgruntled, unauthorized occupant in response to multiple lease violations.