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The Swanx, LLC

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About The Swanx, LLC

Comfortable and stylish women's clogs available for all occasions. Our Sanita clogs and dansko clogs on sale can fit inside any budget! Clogs for women can be customized with any design, making them great gifts or additions to any shoe collection.

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17404 Meridian E Suite F, #134, Puyallup, WA 98375
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Services The Swanx, LLC Offers

Comfortable and stylish women's clogs available for all occasions. Our Sanita clogs and dansko clogs on sale can fit inside any budget! Clogs for women can be customized with any design, making them great gifts or additions to any shoe collection.

1.0 Out of 5.0

Reviews For The Swanx, LLC

Reviews for this business have been aggregated from multiple sources.

Based on 6 Reviews

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Joanne Eaton
Joanne Eaton Wednesday, May 28th 2014
I placed an order with Swanx on 8/28/2013 and as of 5/26/2014 I still have not received the shoes that were ordered. I paid via credit card and they were quick to take the money and they refuse to issue a refund, Nor do they send the product. I have tried and tried and tried to contact them to no avail. The telephone number listed connects you to a porn site now. Something needs to be done to close this company down and refund customers money. I do even think they deserve a rating star but am made to put one in.
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Joanne Eaton
Joanne Eaton Wednesday, May 28th 2014
I placed an order with Swanx on 8/28/2013 and as of 5/26/2014 I still have not received the shoes that were ordered. I paid via credit card and they were quick to take the money and they refuse to issue a refund, Nor do they send the product. I have tried and tried and tried to contact them to no avail. The telephone number listed connects you to a porn site now. Something needs to be done to close this company down and refund customers money. I do even think they deserve a rating star but am made to put one in.
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L.B.
L.B. Monday, March 31st 2014
I really hope no one every orders from this company. They will just take your money and not deliver the product. I am now 9 MONTHS into the 8-10 WEEK delivery period they claim. They are quick to bill your card but will not refund when they can't deliver. They are pretty clever by giving the delivery period as 8-10 weeks. My debit card company would not file a dispute after 60 days of the charge. That was still in the delivery period so I was not aware that I would not receive them. I contacted the BBB and the Washington State Attorney Generals Office and The Swanx gave the same BS response that they give me on the few times that they do respond to my emails. Word for word. They have taken down their phone numbers, their live chat and any other way to contact them. Please do not throw your money away!! I wish that I could give no stars because this company does not even deserve one star!
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L.B.
L.B. Monday, March 31st 2014
I really hope no one every orders from this company. They will just take your money and not deliver the product. I am now 9 MONTHS into the 8-10 WEEK delivery period they claim. They are quick to bill your card but will not refund when they can't deliver. They are pretty clever by giving the delivery period as 8-10 weeks. My debit card company would not file a dispute after 60 days of the charge. That was still in the delivery period so I was not aware that I would not receive them. I contacted the BBB and the Washington State Attorney Generals Office and The Swanx gave the same BS response that they give me on the few times that they do respond to my emails. Word for word. They have taken down their phone numbers, their live chat and any other way to contact them. Please do not throw your money away!! I wish that I could give no stars because this company does not even deserve one star!
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Amy
Amy Wednesday, February 27th 2013
I placed an order on 11/30/2012 for a pair for hand-painted shoes (work-nursing shoes). In the info, it said it could take up to 8 weeks to receive product. At the end of Jan 2013, I still had not received my order or heard from the company. Upon checking my order online, it said it was still in process. I finally emailed the comapny on 1/31/12 to inquire. On 2/1/13, I received an email back saying my "order should be going out in the next 2 weeks or sooner". They apoligized for the delay an said "the amount of ordered that artist had as well as the holidays" kept them behind. I emailed again on 2/13/13 due to no shoes being delivered, no email from company, and my account online still saying in process. I requested a refund be given if the order was not going to be filled very soon as I had waited since 11/30/12, with the previous email response of 2 weeks of sooner being long gone. I received a reponse the same day saying my order was still with the artist and that the artist "had alot more orders than anticipated for the week after Thanksgiving and she was still painting them". I was also told that there was "not a guarantee of time frame for completion" and since each order is handpainted for each client that the no refund poilcy would stand. I was offered to cancel my order and give me store credit to be used at a later date. I emailed back that I did not want store credit to use on an order at a later date (which is actually going against their "each order is custom for each client" stance) due to the length of time I have already waited now and did not want to wait that long again in the future on another order. On 2/17/13, I got another response from the company stating they "marked my order priority so the artist will know to get my order done before the others". As of today 2/27/13, almost 13 weeks after placing my order, I still have not gotten my the shoes and my order still says in process online.....They take your money and never send product!!!
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Amy
Amy Wednesday, February 27th 2013
I placed an order on 11/30/2012 for a pair for hand-painted shoes (work-nursing shoes). In the info, it said it could take up to 8 weeks to receive product. At the end of Jan 2013, I still had not received my order or heard from the company. Upon checking my order online, it said it was still in process. I finally emailed the comapny on 1/31/12 to inquire. On 2/1/13, I received an email back saying my "order should be going out in the next 2 weeks or sooner". They apoligized for the delay an said "the amount of ordered that artist had as well as the holidays" kept them behind. I emailed again on 2/13/13 due to no shoes being delivered, no email from company, and my account online still saying in process. I requested a refund be given if the order was not going to be filled very soon as I had waited since 11/30/12, with the previous email response of 2 weeks of sooner being long gone. I received a reponse the same day saying my order was still with the artist and that the artist "had alot more orders than anticipated for the week after Thanksgiving and she was still painting them". I was also told that there was "not a guarantee of time frame for completion" and since each order is handpainted for each client that the no refund poilcy would stand. I was offered to cancel my order and give me store credit to be used at a later date. I emailed back that I did not want store credit to use on an order at a later date (which is actually going against their "each order is custom for each client" stance) due to the length of time I have already waited now and did not want to wait that long again in the future on another order. On 2/17/13, I got another response from the company stating they "marked my order priority so the artist will know to get my order done before the others". As of today 2/27/13, almost 13 weeks after placing my order, I still have not gotten my the shoes and my order still says in process online.....They take your money and never send product!!!
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