Aqua Spas and Pools is a one-stop shop and service company that has been around in the spa and pool supplies industry since 1978. Servicing areas around Gig Harbor, Tacoma and Port Orchard, Aqua Spas and Pools offers professional services to spa and pool owners around their service areas to ensure fun, trouble-free and safe tubs and pools. Company professionals from Aqua Spas and Pools are knowledgeable with hydraulics, repairs, and maintenance of different spas, tubs, and pools from building them into maintaining them. The company established their supply store within Gig Harbor that's well-stocked with swimming pool and hot tub needs. The supply store also provides complimentary water testing service that'll assess the chemical contents of the water in a certain pool. Instructions on how to balance the water in the pool or tub to make it safer and beautiful to look at are given after every water examination.
-Gig Harbor Supply Store
-Complimentary Water Analysis
-Loyalty Points Program
-Hot Tubs construction
-Swimming pool construction
-BioGuard Swimming Pool Care Chemicals and Products
-BioGuard SaltScapes Saltwater Pool Care System
-SpaGuard Spa Care Chemicals and Products
-Spa and Pool Repair
-Spa and Pool Cleaning
-Pool Surface Restoration
Based on 10 Reviews
Add ReviewWe've had a the best experience working with Tonya at Aqua Spas & Pools. Tonya was so wonderful discussing our various options for Spas, and amazingly had what we wanted in stock (we expected a 6 month wait!). After the purchase, Tonya helped us identify a trusted electrician and came to our house twice in a week to ensure delivery went well and that our spa was set up properly with chemicals. Couldn't recommend this team more - and ask for Tonya!Report
Tonya gave as continuous first class service. Traveling to our home, listening, giving us concepts and variations to consider. Final delivery, she went above and beyond, thank you Tonya!Report
A++ service from Stacy and the team at Aqua Spas and Pools! I originally contacted the store to inquire about recommendations for electrical services in preparation for purchasing a hot tub- Stacy spoke with me for over an hour- assisting me in evaluating my space and providing detailed recommendations. Within less than a week we had a fully running hot tub with all the accessories provided at discounted rates! Couldn't have asked for a better experience from this team! Highly recommend!!!Report
I just had some excellent service and advice from Aqua Spas and Pools - Gig Harbor. I moved into a house with a nice hot tub but know nothing about maintenance and care. I called and spoke with Marcus who had me bring in tap and tub water samples, then he explained everything that I needed to do.Report
What stood out was he also had me bring a photo of the care products the previous owners left behind. This saved me a ton of money in chemicals! I appreciate that his goal wasn't to just sell me every item that he could. Instead, he wanted to teach me how to maintain my hot tub and build a customer relationship, sending me home with a print-out of step-by-step instructions.
I will certainly be back when I need more assistance and more maintenance products.
Mark Johnson opted not to leave a text review of Aqua Spas & PoolsReport
We were very impressed with the great service we received from Tonya at Aqua Spas and Pools. We had despaired of getting a spa for the summer as all other places were back-ordered and pushing deliveries many months out.Report
From the moment we walked in the door at the Gig Harbor location, she treated us warmly and knowledgably. She did everything she could to make our spa purchase go smoothly from the shop to the delivery and installation, coming out to our house to manage the filling and treating (all accomplished in about 2 weeks!!) She remembered all of our preferences and met them. We couldn't be happier with the results and we recommend Aqua Spas and Tonya highly!
We had a wonderful experience with Aqua Spa. We purchased our Spa in January and Tonya was very upfront about the situation with delivery during COVID and the expected delay's. She was communicative through out the process and gave us timely updates. Once the Spa arrived both Tonya and Jim were amazing and attentive during the delivery, installation and initial set-up. I am confident that the after sale support will be just as top notch. Another reason to shop and support local business and not the big box stores.Report
My experience with these guys has been awesome! Steve has educated me as he's gotten my pool up and running for the second season now. As a new pool owner, nobody was helping me, and thank goodness a friend referred me here. I was about to throw in the beach towel on the whole thing! :) Sharon, Stacy, Steve and the store staff have helped me so much. I will never go anywhere else!Report
UPDATE 2021- I had a new pool heater installed to perfection and finally got on the maintenance plan this year. We've had a few hiccups, but Meghan and the team has been awesome and my pool is RAD! I highly recommend this place!
Our experience with Tonya and Aqua Spas was top rate with excellent service. I could not recommend them more. ThanksReport
After purchasing a new home in Port Orchard, we discovered the hot tub that came with the home was gray and smelly...disgusting!Report
I called a few different places and no one would help me either because I didn't know the model number or because they didn't service that particular brand.
Calling Aqua Spas and Pools was a refreshing experience. From start to finish Stacy was kind, accommodating ans super helpful. Zack made the spa pristine and taught me how to maintain it.
If you want stellar customer service and quality work, call them!
Aqua Spas and Pools has been providing supplies and professional services for spa and pool needs since 1978. They have established a one-stop supply store in Gig Harbor that's equipped with 9,000 pool and spa repair parts and accessories available on-hand. From building a tub and pool, to maintaining and restoring them, Aqua Spas and Pools is the go-to place around Gig Harbor, Tacoma and Port Orchard since the company's establishment. Their store in Gig Harbor offers complimentary water testing analysis to track the water pool chemical contents helping pool and tub owners neutralize the pool and tub water. They offer loyalty points program for every purchase of their balancing chemical.