Holiday Inn Express Richmond I-64 Short Pump Area hotel in Richmond VA
Hotel rooms in Richmond ,VA
Based on 10 Reviews
Add ReviewRenovations are almost done and are a much needed improvement. Staff is extremely friendly and helpful.ReportRe: Renovations are almost do ... Holiday Inn Express Richmond I-64 Short Pump Area replied on Thursday, December 21st 2017Thank you Dee for taking the time to provide feedback on your recent stay. We appreciate you letting us know so that our new General Manager can address these issues and assure better service to our guests going forward. We hope you will choose to stay with us again in the future so that we may provide you with an exceptional stay!
My Husband and I had a great time. It was during renovations but nothing, Stopped the great hospitality in service from the staff and the rooms were awesome. They also gave away a lot of free snacks I really enjoyed myself and the breakfast was epic.Report
There is no place like this hotel..Very friendly and lovely staff..ReportRe: There is no place like th ... Holiday Inn Express Richmond I-64 Short Pump Area replied on Tuesday, December 14th 2021Dear Sammy, thank you for your recent stay and for your 5-star review! Your feedback is important to us and we are glad you enjoyed your stay. We hope to see you again soon!
This is a great place once the renovation is done it will be perfectReport
All the staff here are amazing! Bonnie that helps with breakfast is the sweetest most helpful employee I have ever encountered. She is one in a million.Report
I am coming and staying once a month as I am on a government board that requires me to be there. I want to keep staying there as I love the staff and the beds. The only problem I have is in the gym the AC/Heat unit pushes out air that smells like mold. It is a significant smell. I exercise every day before meetings and it is very important for my physical and mental health but the smell concerns me for my health. Could you look into fixing this before my next upcoming stay in mid-January? Thank- you for your consideration on this.
Checked in on-line and requested a mobility assist room. When I arrived, there was no reservation and I was asked if I was at the right hotel. When I produced my printed confirmation, magically I had a room. Room had no hot water in tub/shower. sink worked fine but I could not take a shower. Reported this to management with not action taken. Worst stay I have had in 30 years with IHG hotels.Report
Positive: Clean and we stayed in a recently renovated room. Negative: Elevator was inoperative and construction (hotel renovations) were ongoing. We had to carry luggage upstairs to the third floor. Had we known about the ongoing renovations, I would have chosen a different hotel as my wife and I both have health issues.Report
I love the hotel, always stay when in town. They are going through construction right now, elevator is currently out last few stays. I had to call for cleaning, and fresh towel service. More likely to return after construction is completed.Report
Perkaholic97 opted not to leave a text review of Holiday Inn Express Richmond I-64 Short Pump AreaReport
Positive: Nicely remodeled rooms, reminds me of the one in Queens NY. Nice breakfast, soft beds!!! Negative: No elevatorsReport
Quiet Richmond VA Hotel near Short Pump Town Center and Deep Run Businesses Welcome to the Holiday Inn Express® Richmond I-64 Short Pump Area hotel. Conveniently situated one exit from Short Pump Town Center a mile from Innsbrook Corporate Center and within eight miles of downtown. Our Richmond VA hotel offers guests an affordable comfortable home-base for exploring the area. The hotel's Richmond address adjacent to Deep Run Office Park gives business travelers an easy commute to nearby companies including Essex Bank Travelers Ins. Allianz McKesson and the VA Department of Health Professionals. Capital One and the VA Tech Center are also close by. Our Business Center provides the resources needed for a productive stay and our 1 000-sq-ft event room makes us a great choice for hosting meetings. Guests love being able to earn IHG Rewards points while staying at a hotel in the Northwest Richmond area and our high guest satisfaction scores and government rates keep them returning again and again. Our hotel's close proximity to Short Pump Town Center keeps shoppers occupied for hours while the University of Richmond and VCU are just a short drive away. Our Richmond accommodations include fantastic amenities from a free hot breakfast to an outdoor heated pool. Guests can also take advantage of the complimentary Wi-Fi access which makes it easy to stay connected. Begin planning your visit by choosing to stay with us!