Holiday Inn Express Gainesville

We had a great experience from arrival until departure. I really appreciate hotels that have invested in quality mattresses. Our bed was very comfortable, and that improves any stay. The morning desk attendant and the lady who worked in the breakfast area were very friendly and walked around visiting guests and making sure we had what we needed. Night desk person was quick and efficient and very friendly.

Brian Stevenson opted not to leave a text review of Holiday Inn Express Gainesville

Thanks My over all review is GREAT. I will definitely be staying here again in the future. Thanks

Great Service

I will NEVER stay at a Holiday Inn Express again because of the poor service we got while we stayed. The keurig machine in our room would not brew. WE told the front desk only for her to be rude. The Lil fridge would not get cold. We stayed 2 nights and never got any room service at all. The beds were very uncomfortable. THE A/C wasn't working very well either. It got hot in our room. And they didn't have any milk for cereal.

Comfortable bed great service breakfast was good will stay here again

Clean rooms
And bathrooms
Lighting could be more in room
Unfortunately next to freeway and train created loud noises

Staff was professional and welcomed us with smiles.I did walk in with a different customer having issues with there shower not clean and the employee did offer to get it cleaned herself when she was done with helping me.The employee was calm and responded the right way while staying calm which made us all feel safe and happy to stay there.