Holiday Inn Express El Paso-Central

I've stayed at this hotel several times when passing through El Paso - great location, nice rooms, friendly and helpful staff, easy walk to several excellent restaurants. Just request a room AWAY from the freeway side (hotel is literally ON the I-10 freeway). I forgot about that this trip, and even on the 6th floor, rumbling diesels and dotard car owners with 'modified' (ie, missing.. ) mufflers was pervasive all night long.

Yvan Rodriguez opted not to leave a text review of Holiday Inn Express El Paso-Central

Jesus Lujan opted not to leave a text review of Holiday Inn Express El Paso-Central

This hotel needs work. It shows significant signs of neglect and is by far the worst Holiday Inn that I have stayed in.Hopefully they can get it fixed up to continue serving El Paso.

We had a last minute trip to attend in El Paso, Texas and I was able to find a great rate at this location. Staff was friendly and check in was a breeze.

Not so great experience. The desk agents had no spice to their bland personalities. Felt as if I were a bother . my room was by far in great shape, hair on the sheets, sunflowers seeds on the floor , pillows had an insect of some sort and the carpet was terrible. I had to remove the sheets off one of the beds and lay in the floor as a rug, the hot water never got hot, no smoke detector and the shade was torn. The AC and heat circulation is for all the rooms and I could smell cig smoke. I left the next morning.

On par with the worst motels. Everything is dirty and old.

The heater produced NO heat so had to wear extra clothes to bed to stay warm. The "hot" water was luke warm at best. The juice machine at breakfast was broken. They ran out of cinnamon rolls.

An all around lousy experience. Such a disappointment for an IHG property.