Texas > Austin > Sunset Custom Pools and Spas

Sunset Custom Pools and Spas

Verified Listing

(512) 636-8625
11908 Anderson Mill Rd
Austin, TX 78726
Category: Home & Garden:Swimming Pools - Private


About

At Sunset Custom Pools and Spas, we design and build quality pools based on your personal vision.


Products And Services

Spas, In Ground Pools, Indoor Pools, Custom Pools.


Payment Options

Visa, Mastercard, American Express, Discover, Cash, Checks


Languages Spoken

English


Reviews and Ratings for Sunset Custom Pools and Spas

Average Rating
"Avoid! TOTAL PAID $28,000; WORK DONE = $6,000"
by Jennifer M

November 25, 2014

"In June 2014 1st payment was for $14,800 for digging and rebar (he required payments up front stating that he needed to pay his contractors in advance for materials). All seemed to be going well - he asked for 2nd payment of $12,950 for gunite/concrete (which we gave him) - but gunite was never shot. He claimed he paid the subcontractors but they took off with our money. We spoke to the subcontractors and they told us that Dale paid them for a past job but not ours. At first we tried to give Dale the benefit of doubt - he told us (July 2014) if we paid another contractor to do gunite, he would pick up the rest. We paid (again) to have gunite done (with a separate contractor). Many months passed and we still couldn't get Dale out to do tile/coping. We finally broke down and paid a separate contractor for tile/coping. I asked Dale to just get the equipment so we can cut ties yet I am still getting excuses. We have even taken many things OUT of our original design to help Dale (he claimed he underbid our pool). We took out the diving board, made the pool smaller, removed the fire pit. I am not even asking him to finish the pool - just get my equipment- I even gave him my equipment list and distributors in the Austin area that he can get financing - but not having any luck :( As of today (December 2014) he has come through with anything further on our pool, not even just the equipment. TOTAL PAID = approx $28,000; TOTAL WORK DONE = $6,000! "

  

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