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Courtyard Charleston Historic District

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About Courtyard Charleston Historic District

The brand new, distinctive Courtyard Charleston Historic District hotel boasts extensive, flexible event space and upscale guest amenities and features, perfect for both the business and leisure traveler to Charleston.

Location & Directions for Courtyard Charleston Historic District

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125 Calhoun St, Charleston, SC 29401
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Services Courtyard Charleston Historic District Offers

On-site parking
High speed internet access
Game room
Concierge desk
Local restaurant dinner delivery service
Evening turndown service
Tea/coffee in room
Business services
Bistro restaurant
Plug in, high tech rooms
Mini refrigerator and microwave in room
Fitness center
Outdoor heated pool

3.7 Out of 5.0

Reviews For Courtyard Charleston Historic District

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Glenn Cionek
Review source: Google Glenn Cionek Sunday, December 19th 2021
Always stay here when I am in Charlestown. No complaints.
Re: Always stay here when I a ... Courtyard Charleston Historic District replied on Monday, December 20th 2021

Thanks for the perfect rating, Glenn! We're pleased to hear that you have fully enjoyed your stay at Courtyard Charleston Historic District, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

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Cherie Snipe
Review source: Google Cherie Snipe Saturday, December 18th 2021
Food always fresh and hot!! Service is good here!
Re: Food always fresh and hot ... Courtyard Charleston Historic District replied on Saturday, December 18th 2021

Thank you for sharing your perfect rating with us, Cherie! It's wonderful to see how much you appreciated your time at Courtyard Charleston Historic District! We want everyone to feel right at home at Courtyard Charleston Historic District. Being able to create a feeling of home is exactly what we aim to do! We look forward to sharing another amazing experience with you soon!

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Samantha Wood
Review source: Google Samantha Wood Thursday, December 9th 2021
Customer service here is top notch. I had some concerns about my reservation and the front desk was patient and willing to look into any questions I had. Thank you so much for the hospitality.
Re: Customer service here is ... Courtyard Charleston Historic District replied on Friday, December 10th 2021

Thank you for staying at Courtyard Charleston Historic District and for your review, Samantha! We're so glad you enjoyed your stay as well as our customer service! It's great we were able to assist you with your reservation and thank you for your kind words. We'd love to have you back at any time!

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Jay Cantley
Review source: Google Jay Cantley Tuesday, December 7th 2021
Extremely disappointed!! We had 2 rooms - 3 nights for Illuminate Charleston weekend. Marriott advertised, in Southern Living Magazine, as a place to stay offering a 10% discount and 1,000 extra Marriott points to members. When I showed the advertisement to the front desk manager, he was very rude and told me I didn't make the reservation correctly. No apology, no explanation, no appreciation for being a long-time Marriott club member.
We had to report the toilet leaking twice and it was never repaired.
Staff very unfriendly.
No coffee cups in rooms.
Mandatory valet parking at $37.00+ a day after your pay $400+ a night for a room.
Re: Extremely disappointed!! ... Courtyard Charleston Historic District replied on Wednesday, December 8th 2021

Thank you for your feedback, Jay Cantley. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and accommodations. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We'd love to host you again and give you the wonderful experience we have become known for here.

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Gay Voytilla
Review source: Google Gay Voytilla Tuesday, November 16th 2021
Gay Voytilla opted not to leave a text review of Marriott: Courtyard Charleston Historic District
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Joyce Grinnell
Review source: Google Joyce Grinnell Friday, October 29th 2021
On the morning of October 22 a staff member knocked on the door while we had a "do not disturb" door hanger on the door handle and proceeded to try to enter the room while I was in the restroom. I was alone in the room and opened the door as his hand was on the door handle to enter. His excuse for trying to enter the room was he wanted to know what time we were checking out... But our check out date wasn't until the following day! Needless to say, I was very unsettled by this event and this trip (which was for our wedding anniversary) was interrupted by the actions of this staff member.

A call was made to the front desk with regards to this incident as well as in person, and again upon checking out of your hotel. We were told a manager would get in touch with us to "make it right". To date we have not been contacted by anyone from Marriott. I did, however, receive an email with an $80 credit - from a nearly $900 bill. This is not "making it right" but an insult. Is this the sort of service Marriott stands behind?
Re: On the morning of October ... Courtyard Charleston Historic District replied on Monday, November 8th 2021

Hello Joyce, upon investigating this review further, it was brought to our attention that a member of our team has been in contact with you regarding your time at our hotel. We are glad that we were able to make things right. Thank you.

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Suman M
Review source: Google Suman M Thursday, October 28th 2021
Suman M opted not to leave a text review of Marriott: Courtyard Charleston Historic District
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Joann
Review source: Google Joann Thursday, October 28th 2021
Enjoyed the hotel and will return.
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CEubanks
Review source: Google CEubanks Wednesday, October 27th 2021
The location of this hotel (the heart of downtown Charleston) and the hotel staff really make this one of the best places to stay in the city!! Ebony, who worked the front desk, was an absolute joy!!
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Phil Cooke
Review source: Google Phil Cooke Tuesday, October 26th 2021
Expensive. Rooms just okay, smelled of disinfectant. Internet was a hassle to get connected. Could never get my MacAir connected. Had a lounge area, which was nice
Breakfast available at an added cost.
Re: Expensive. Rooms just oka ... Courtyard Charleston Historic District replied on Wednesday, October 27th 2021

We appreciate you taking the time to share your feedback, Phil Cooke. Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our accommodations and that our hotel failed to exceed your expectations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.

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More About Courtyard Charleston Historic District

Opening in March 2011, the brand new Courtyard Charleston Historic District hotel offers the latest in high tech guest rooms and amenities. Each room features a mini refrigerator and microwave, plug in panels, free high speed internet access, LCD TV, two phone lines, voicemail and ergonomic desk seating. Little extras add to guest comfort and experience, including an evening turndown service, daily housekeeping, tea and coffee in the room and a local restaurant dinner delivery service.

Recreational facilities at the hotel include an on-site fitness center and a heated outdoor pool. The Bistro restaurant serves delicious American cuisine and is open daily for breakfast and dinner - the hotel also benefits from dozens of other eateries within a mile or two, situated as it is in the heart of Charleston's historic district. The hotel is also close to King Street boutique shopping, SPAWAR, Boeing and the Charleston Joint Base.

Extensive, flexible event space can meet your every requirement, from a large, formal wedding to a simple boardroom meeting.