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Toyota of Scranton

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About Toyota of Scranton

Toyota of Scranton

Location & Directions for Toyota of Scranton

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3400 N Main Ave, Scranton, PA 18508
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Services Toyota of Scranton Offers

Fleet sales
New vehicle sales
Pre-owned vehicle sales
Auto finance available
Car finder tool
Auto servicing
Parts sales
Bodyshop

4.2 Out of 5.0

Reviews For Toyota of Scranton

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Jackie Weber
Review source: Google Jackie Weber Tuesday, December 21st 2021
The entire team went above and beyond to make my car buying experience so easy and seamless! Everyone at this dealership was so kind and accommodating! It's comfortable inside, super clean and even has a cafe! I would definitely recommend Toyota of Scranton for your next automobile purchase!
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Michelle Gifford
Review source: Google Michelle Gifford Monday, December 20th 2021
Jacob was wonderful to work with along with his manager. I went it with a specific price I wanted to pay and they worked to get it for me. Jacob was very knowledgeable and helpful through out the process and I ended up getting my car 2-3 weeks earlier than expected.
Re: Jacob was wonderful to wo ... Toyota of Scranton replied on Monday, December 20th 2021

How terrific, Michelle, you were able to find a vehicle that suits your needs. We are just delighted all went well and Jacob was so helpful. Enjoy your vehicle for many miles. We appreciate you taking the time to let us know about your experience. Take care.

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Emily M
Review source: Google Emily M Thursday, December 16th 2021
Always have a great experience at Toyota of Scranton! Every staff member that worked with me was very nice and helpful which made it a simple process all around. Highly recommend ??
Re: Always have a great exper ... Toyota of Scranton replied on Friday, December 17th 2021

Emily M, many thanks for sharing your feedback regarding your recent experience at our dealership. We are delighted you enjoy coming to our dealership, and we are thrilled you recommend us! Thanks again. Take care.

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Leah Sarasohn
Review source: Google Leah Sarasohn Wednesday, December 15th 2021
I spent my first summer in Pa. When my 2021 RAV4 started making a funny noise in the dash, this Toyota Service crew did everything in their power to help me.

The customer service was outstanding, the cleanliness and attention to quality was exceptional!

I only wish that I was a permanent resident in Scranton so that this Dealership was available to me year round.

When I am ready to buy a new Toyota, Scranton will be the first place that I go!

Thank you for demonstrating what quality is all about!

All the best,

Leah Sarasohn
Re: I spent my first summer i ... Toyota of Scranton replied on Thursday, December 16th 2021

Leah, thank you for taking the time to share with us your story about your 21 RAV4. We are grateful to have the opportunity to service your Toyota and please know we are here when you need us. Thank you. Take care

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Bill Taylor
Review source: Google Bill Taylor Monday, December 13th 2021
Buyers beware. Do not count on prices being close to advertisements. This dealer has chosen to charge a "market adjustment" fee for about $7,000 additional dollars. Slap in the face to customers. Digraceful.
Re: Buyers beware. Do not cou ... Toyota of Scranton replied on Tuesday, December 14th 2021

Bill, thank you for sharing your thoughts on your recent experience at our dealership. We appreciate you taking the time to share your perspective. Take care.

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Jody Heath
Review source: Google Jody Heath Saturday, December 11th 2021
Brian in sales was absolutely amazing!! He took his time with me and answered all my questions. Brian made me feel right and home!! I will definitely return for my next vehicle purchase!!
Re: Brian in sales was absolu ... Toyota of Scranton replied on Monday, December 13th 2021

Thanks Jody! We want you to feel like family when you are at our dealership. Thank you for taking the time to provide this review and for the compliments on Brian. It is greatly appreciated. Take care.

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wayne harris
Review source: Google wayne harris Saturday, December 11th 2021
Had them replace my turn singal they forgot to hook horn back up I almost got ran off road . That's negligence of the tech
Re: Had them replace my turn ... Toyota of Scranton replied on Friday, January 6th 2017

Wayne, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, Mary Jo Preno, Vice President Guest Experience, 570-702-8776

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GARY JOHNSON
Review source: Google GARY JOHNSON Friday, December 10th 2021
This was one of the most pleasant experiences I have encountered. Everyone I met at the dealership was extremely friendly and helpful. I can't say enough good things about my sales rep, Jordan and finance guy Ryan. They were so helpful it is amazing. They were able to get me out of a bad loan and arranged to get me into a much newer, nicer vehicle. I cannot stress enough how happy I am with the entire experience. I found this dealership mostly by accident and am so glad I did. Jordan and Ryan have earned Toyota of Scranton a lifetime customer. These guys are top notch and should be proud of the operation they have. I cant imagine a better dealership.
Re: This was one of the most ... Toyota of Scranton replied on Monday, December 13th 2021

Gary, Jordan and Ryan are devoted to providing excellent customer care. Thank you for taking the time to let us know about your buying experience. We are delighted you are in a newer vehicle that suits your needs. Enjoy. Be well, stay safe.

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Jose Vasquez
Review source: Google Jose Vasquez Tuesday, December 7th 2021
Good people& professional
Re: Good people& professional ... Toyota of Scranton replied on Thursday, December 9th 2021

Thank you, Jose. We appreciate you taking the time to review your service experience. Take care, be well.

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Shelly Daley
Review source: Google Shelly Daley Tuesday, December 7th 2021
Shelly Daley opted not to leave a text review of Toyota of Scranton
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More About Toyota of Scranton

At Toyota of Scranton we are proud of our reputation for customer service and our dedicated employees who make the buying experience stress-free. We have the latest editions of all of the popular Toyota models in stock, so you'll be able to find the car, truck, SUV or minivan you are looking for. We also offer a tremendous lineup of used cars, and we have Toyota certified pre-owned vehicles that are processed with a 160 point inspection and extends the vehicles powertrain warranty to a 7 year/100,000 limited warranty from date of first use.

Our finance department works with area and national lenders to get you the loan you want and our facilities also include a high-tech service department with factory trained technicians for your Scranton auto repair needs, as well as a fully stocked inventory of auto parts.