Ohio > Cuyahoga Falls > Carrara Companies

Carrara Companies

Verified Listing

(888) 502-5326
3500 State Rd
Cuyahoga Falls, OH 44223
Category: Construction & Remodeling


About

Carrara Companies was founded in 1996 when Justin and Julie Sucato purchased a Steamatic franchise to provide residential and commercial restoration and cleaning services to Cleveland, Akron and Canton. With a 100 percent customer-satisfaction guarantee or your money back, Carrara Companies was built upon principals that were espoused by Donato Carrara, the company president’s late grandfather and immigrant from Carrara, Italy, who believed every customer must be treated as if they were family. Today, Carrara Companies excels as a full-service construction, cleaning and restoration company, serving the Columbus and Northeast Ohio areas.


Products And Services

Carrara Companies specializes in cleaning services, such as carpet cleaning, mold and mildew removal, pressure washing and air duct cleaning; restoration services, including fire damage restoration, and wind and storm damage repair; as well as construction services such as basement, bath and kitchen remodeling, and flooring, roofing and siding installation.



Year Founded

1996


Number Of Locations

2


Reviews and Ratings for Carrara Companies

Average Rating
"Great Start - Terrible Finish"
by Dr. Erich Merkle

November 25, 2012

"On September 16, 2012, we sustained a water loss that resulted in an insurance claim on our condo unitowner policy. Our kitchen refrigerator developed a leak within the water/ice maker supply line that resulted in a pin-hole crack that allowed water to flow throughout our kitchen, dining area, and even our neighbor's adjoining condo unit. Our insurance provider, State Farm, has been absolutely fantastic throughout this ordeal. Upon immediately contacting State Farm when this event occurred, they promptly dispatched a restoration crew to begin drying our condo as well as take out the damaged flooring and so forth. Our problems began when their local claims adjuster, Ms. Elizabeth Clift, visited our home to assess the loss and provided us with a recommendation for one of State Farm's preferred service providers, Carrara Construction. While Carrara Construction was immediately responsive and showed great care, their entire efforts afterwards are embarrassing. After waiting nearly 7 weeks to initiate subsequent restoration from the point our loss occurred, we had nothing but a comedy of errors as follows, both for the restoration and some additional work we asked that they would so since they were already committing labor to us: 1. Garage entry door was initially installed with WRONG hanging frame, causing door to enter the opposite direction 2. Kitchen floor started to be installed with existing moldy floor under 3. Kitchen sink fixture installed with side facing handle on front 4. Garage disposal gasket installed upside-down in new sink 5. New kitchen sink damaged by tech cleaning wrongly painted vent covers that scratched new stainless steel sink 6. Garage door opener line covered new attic stairs in garage that were installed 7. Drywall mud all over doorbell button in garage 8. Register vent covers mis-painted in living area 9. Paint all over microwave, stove, and travelling curtain rods in living room 10. Water leaking new kitchen sink"

  

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