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Holiday Inn Rochester NY - Downtown

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About Holiday Inn Rochester NY - Downtown

Holiday Inn Rochester NY - Downtown hotel in Rochester NY

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70 State St, Rochester, NY 14614
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Services Holiday Inn Rochester NY - Downtown Offers

Hotel rooms in Rochester ,NY

4.0 Out of 5.0

Reviews For Holiday Inn Rochester NY - Downtown

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Sharon Bray
Review source: Google Sharon Bray Wednesday, December 22nd 2021
Sharon Bray opted not to leave a text review of Holiday Inn Rochester NY - Downtown
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betty giles
Review source: Google betty giles Wednesday, December 22nd 2021
Nice place for vacation get away, pretty place. I love the name Holiday Inn.
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Phortunate Thomas
Review source: Google Phortunate Thomas Wednesday, December 22nd 2021
Good customer service, comfortable beds.
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renato spagnolo
Review source: Google renato spagnolo Monday, December 20th 2021
Very disappointed!!!
Re: Very disappointed!!! ... Holiday Inn Rochester NY - Downtown replied on Tuesday, December 21st 2021

Dear Renato Spagnolo, Thank you for your feedback regarding your recent visit at our hotel. We are very disappointed to learn that you were unhappy and apologize for not meeting your expectations. I would learn more about your stay so we can make improvements where needed. The pandemic did hit our industry very hard but our hotel business and staffing levels continue to improve every day. We are working diligently to offer our guests the service and product they expect from all IHG hotels and would appreciate more information on your experience. Please call or email me when you have the opportunity. Thank you very much! Monica Harnischfeger Director of Sales [email protected] 585-867-9421

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JCJC
Review source: Google JCJC Wednesday, December 15th 2021
See the already mentioned review I wanted to complete the survey to bring to your attention all the problems and now the survey is becoming tedious- if you really want feedback from your customers you should make this review process less time-consuming
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Elinor and Tim
Review source: Google Elinor and Tim Tuesday, December 14th 2021
Excellent service terrific value , always clean, friendly staff
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carmen ayala
Review source: Google carmen ayala Sunday, December 12th 2021
carmen ayala opted not to leave a text review of Holiday Inn Rochester NY - Downtown
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Tiffany J
Review source: Google Tiffany J Saturday, December 11th 2021
The room was really nice. Its was clean and had 2 beds. There was a fridge, Keurig and microwave. The linen were absloutle on point....no stains. Bed made perfect. 4 pillows each bed and extra in closet! Very affordable for 2 nights we paid $300. The bathroom was clean no odors. Very satisfied with this Holiday inn.
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JonW
Review source: Google JonW Friday, December 10th 2021
It's a horrible place to stay unless u like mold dirt bathrooms a broken elevator and broken items in your room and rude staff then it's the perfect place to stay
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Tooslo
Review source: Google Tooslo Saturday, December 4th 2021
The hotel is reasonably priced and close to several several concert venues. Being right downtown with a great view insecurity definitely made me feel safe
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More About Holiday Inn Rochester NY - Downtown

The Holiday Inn Rochester Downtown is located in the heart of downtown Rochester New York and overlooks the Genesee River. Our Rochester NY city center location is convenient to popular restaurants and entertainment. Business travelers can enjoy a short walk to Local State and Federal Government offices Kodak Carestream and 10 minutes to most corporations. Take advantage of an easy commute to Harris Corporation University of Rochester Eastman School of Music and RIT. It's a short 15 minutes from the Greater Rochester International Airport with easy access to I-390 and I-490. Our free shuttle provides transportation to the airport bus and train stations. We are the perfect spot to stay when exploring the National Museum of Play at the Strong Rochester Museum and Science Center or discovering the Greater Rochester NY area. Relax in our quiet and comfortable guest rooms while enjoying complimentary Wi-Fi after a long day of work attending a conference or visiting family. Our River Club and State Street Grill provide delicious breakfast and dinner options along with in-room dining Check your email in our 24-hour business center then work out in our fitness center or relax in the seasonal heated outdoor pool. The Holiday Inn Rochester Downtown in Rochester NY has over 12 000 square feet of meeting space and catering services and professional staff can provide everything required for a successful meeting wedding or special event.