SpiceCSM - Cloud based decision tree software. A new approach to resolving customer problems.
SpiceCSM is about creating a factor-ten effect on how you service your customers and lower the cost of service delivery. Taking a new approach to service delivery by guiding your customers and service agents through the problem resolution process.
Cloud based ticketing system, cloud based helpdesk, cloud based decision trees, guided process workflows, guided agent support, guided self service.
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