A 4 star hotel in New York City's Times Square that offers spacious hotel rooms and penthouse suites. This boutique hotel in NYC also offers meeting rooms, wedding venues, and on-site restaurants.
Business Center
Fitness Center
Meeting Facilities
Restaurant
Weddings
Based on 10 Reviews
Add ReviewSinead Peacocke opted not to leave a text review of The Premier Hotel Times Square New YorkReport
En la habitación hay muchos daños que muestran que no le dan la suficiente atención a los detalles. No había nevera en la habitación.Report
El staff (salvo un hombre del front desk) fue muy poco amigable.
Cobran servicio de desayuno pero cuando uno va al "restaurante" le entregan a uno una bolsa con un palito de queso, una manzana vieja, un jugo de naranja y un cereal pequeño. Si pides agua o leche dice que tienes que pedirlo con antelación. Estafa total.
Al llamar ofrecen vistas, pero la mayoría de los cuartos no tienen las tales "vistas".
El cuarto era bonito, pero no justifica el precio.
Buena ubicación pero, nuevamente, el
Precio no vale la calidad del servicio.
No volvería. Nos sentimos estafados.Re: En la habitaci?n hay much ... The Premier Hotel Times Square New York replied on Tuesday, December 14th 2021Gracias por tomarse el tiempo para compartir sus comentarios, Mariana. Es una pena que haya tenido tales desafíos durante su tiempo con nosotros. Nos esforzamos por ofrecer un servicio de calidad y comodidad para nuestros huéspedes. Estamos desanimados porque nuestras comodidades, servicio, desayunos, vista y precio no cumplieron con sus expectativas. Nos preocupamos profundamente por la felicidad y satisfacción de nuestros huéspedes, por lo que nos aseguraremos de analizar su revisión y sus inquietudes en el futuro. Esperamos que nos permita volver a recibirlo pronto para que podamos compartir una experiencia más positiva con usted.
DO NOT STAY HERE!!!Report
Literally just checked in and it has been nothing but issues.
First, I called in yesterday to confirm my reservation d possibly look into upgrading. I was advised that they can't guarantee my view but confirmed I was on the upper floors.
Once I got to the hotel and their make shift check-in counter, I was informed that I was on floor 5 with no view and couldn't do anything about it nor could I pay extra for another room.
They gave us room 523, which did not even have the room number on the door or wall anywhere. Getting inside the room, the toilet was constantly running and would not flush.
After that, I went down to speak with the manager, had trouble with the elevator as the ground level button was not functioning properly. After speaker with the manager, they gave us another room on a lower floor. That room had a stain on the carpet about a foot long, still no view, and the TV doesn't even function!! Literally have been here for 5 minutes and it has been nothing but failures. Do not stay here. This place is a complete disaster and does not resemble anything that is listed on their website.Re: DO NOT STAY HERE!!! Liter ... The Premier Hotel Times Square New York replied on Monday, December 13th 2021Thank you for sharing your feedback – please contact me directly to discuss your stay in more detail; [email protected]; Director of Front Office and Reservations.
Positive: The location was amazing! Walking distance to Time Square, 5th Avenue, Rockerfelller Center, ect. Negative: Bed was so comfy but the room could use some attention and a few basic repairs.Report
Our stay was beautiful! The view was beautiful although their high rise windows needed to be cleaned to really enjoy it. The staff were nice. location was perfect the only thing I recommend is having a refrigerator in the room. Also we had to wait 30 minutes for ice. The grab and go breakfast was great along with the espresso. This was worth the money, you get what you pay for. The room matched the value of the price. This is perfect for girls night out. Not couplesReportRe: Our stay was beautiful! T ... The Premier Hotel Times Square New York replied on Thursday, August 12th 2021Thank you for taking the time to share your feedback, Kayla. While we're glad you enjoyed your time with us, we regret that your experience was anything less than perfect. We hold ourselves to a higher standard so we'll be sure to discuss your concerns with the appropriate members of our team so that we may improve moving forward. We look forward to hosting you again so we can share with you the high caliper experience our guests are accustomed to.
Book the reservation a month in advance. A week before our Stay they email us and told us they relocated our reservation to another hotel near by. The only reason we made the reservation at that hotel was because our friends were gonna stay there as well. Also, the room we book was still available but for a higher price now. What a surprise ?ReportRe: Book the reservation a mo ... The Premier Hotel Times Square New York replied on Thursday, November 25th 2021Thank you for the feedback, Alejandro. We regret that we could not assist you in every way possible and you had experienced such challenges with being relocated. Please know that we care deeply about the satisfaction of our guests so we will be addressing your concerns at our upcoming team meeting moving forward. We do hope to host you in the future for a positive experience.
The only person accommodating and helpful is Kush at the Front Desk, location is good, room size is good, the rest doesn't deserve the Premier brand….. additional facilities charges applied when confirmation arrived but none of the services were available and not even mentioned by the team members when checked in. All they care was your credit card information and did not introduce anything about the hotel. My room is so dark, TV was not working, light bulb missing and the lamp was not working after they put the light bulb in after 24 hours….. why took away the mini fridge? If you traveling as a couple, please be prepared that thAt there is only one archaism in the room. Not even have glasses in the bathroom…. If all the restaurants and bars are mostly opened in NYC, why can't they serve breakfast at the lounge? The breakfast bags are just disgraceful. You can't even get a coffee during the day at the so called lounge…. Sometimes, the desk was left unattended. None of the team members seems to be interested with the guests. Definitely not a 'premier' product!ReportRe: The only person accommoda ... The Premier Hotel Times Square New York replied on Wednesday, November 24th 2021We appreciate you sharing your feedback, Holman Fong. We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please know that your concerns have been passed on to our management team so they can be properly addressed. We hope to have the pleasure of hosting you again soon so we can show you the quality experience we know that we are capable of sharing with our guests.
Positive: We often stay here. It is a convenient location and has a quiet vibe Negative: They used to have a nice continental breakfast and wine hour. The packaged bag of breakfast food was awful. I hope their old ways resume after covid.Report
Love this place but only wish had was when you come your room isnt ready pre check and then get text when your room is readyReportRe: Love this place but only ... The Premier Hotel Times Square New York replied on Saturday, August 21st 2021Emmett Smith JR, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Millennium Premier New York Time Square!
Positive: The location, the STAFF, the comfort of the room.Report
With a boutique atmosphere and beautifully appointed rooms, The Premier Hotel is a retreat in midtown Manhattan - an oasis of calm set amid the bustle of Times Square. Each luxury hotel room affords every modern convenience and each boasts floor to ceiling windows, marble bathroom and plus bedding with goose down pillows. Guests also benefit from exclusive access to the Premier Lounge, with its complementary breakfasts and daily receptions, and a 24 hour concierge service is on hand to attend to your every need.
Located within the hotel is the Millennium Conference Center, the only IACC accredited hotel conference center in NYC. For exploring New York, you couldn't wish for a better location - we are situated just steps from Broadway theaters, Fifth Avenue shopping and a host of entertainment and dining options.