Quick Serve Pro

DO NOT USE THIS COMPANY They are running a DISHONEST BUSINESS and are a SCAM. They will immediately try to OVERCHARGE YOU and then STEAL YOUR MONEY without providing parts or service. YOU HAVE BEEN WARNED -- please don't get scammed like me!

This past November, my hot water heater wasn't getting so hot so I spoke to Quick Serve Pro LLC (726 Fairfield Avenue, Kenilworth, NJ 07033) who sent out a technician to evaluate the problem. At first, they gave me a huge quote to replace the entire hot water heater. After three rounds of them giving me smaller estimates, they finally agreed to replace only the broken part. They asked for a credit card and sent me an agreement. After reading the agreement, I elected not to sign it and called them to tell them I didn't want to go forward with the work. However they ALREADY CHARGED my credit card $1119.57.

I've been trying to get my money returned to me ever since last year. I call them weekly and harass their poor desk guy, Josh. I finally got to

TERRIBLE EXPERIENCE! I have never had such a bad experience with a company/vendor. company. I definitely wouldn’t recommend. My experience was that they continued to add fees/restrictions to their terms of service and at one point, even changed their business name which they claimed made them no longer responsible for the terms of a previous contract we had paid in full. It was such a stressful, expensive, unpleasant experience and we still had to get someone else to solve the problems. I so wish we hadn’t hired them in the first place!