Holiday Inn Express Henderson hotel in Henderson NV
Hotel rooms in Henderson ,NV
Based on 9 Reviews
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Enjoyed our stay here. The staff was friendly and helpful. Close to sporting fields and the strip. Would definitely stay here again. ThanksReport
Super clean ?Report
This was a nice, clean hotel with friendly staff.Report
I would highly recommend this hotel.
I would recommend this hotel to family and friends. It was pleasant and staff was very helpful and knowledgeable on the IHG standardsReport
This experience was okay given the nature of our trip. The staff were not able to resolve issues with the room in a timely manner and the front end service was slow and did not resolve the check in or billing concerns.Report
No toll-free contact number at this site, so be prepared to be on hold for 20 minutes and a large long distance bill to get your items resolved.
I intentionally reserved the 3 rooms with outside access. For the time we were there, the keys did not work for inside or outside access. We had to escort our 80 year old Aunt to the front desk each time she wanted entry into her room and at one point we waited 20 minutes for someone to come to the front desk.Report
Each day I asked to speak to the Manager and not until the last day was I told that the Manager was "out on Injury".
Cable TV in the rooms consistently froze or it had "no signal"
Very frustrating when you have limited choices and you can't even watch basic cable.
Guest towels were in such poor shape that when I took them to the front desk and held them up for the Clerk you could see the stains and holes through them. Not only were they thread bare but the multiple threads on the ends looked like fringe.
In room 131, bathroom light switch cover is broken and needs to be replaced.
Hotel stays are certainly about services, but it is more about the Quality of the Staff, which made me feel as if I were a long lost family member.Report
Since I basically live in Hotels, this is most important to me.
This feeling applied to every member of the staff, and included the Housekeeping staff, to The sales Director, etc.
Although I have forgotten some of the names especially notable was Nelson, who solved a technical problem so fast that I couldn't even blink, This was after the support outside technical group that assists the Hotel wasted my time for hours, and totally let me down.
Also, Alysia was my main contact, and she was like a sister to me, helping me in many ways.
I am sorry and apologize that I cannot think of other names.
I highly recommend this property, knowing that you will be treated as a family member.
Enjoy Comfort and Affordability in Henderson NVDon't miss a beat when staying at the Holiday Inn Express® Hotel & Suites in Henderson NV! We are located just 15 minutes from the Las Vegas Strip surrounding many popular Henderson attractions! Corporate guests can be at UNLV ITT Technical Institute 360 Communications and St. Rose de Lima Hospital in just minutes. Along with perks like free hotel-wide wired and wireless Internet access we feature a fully equipped Business Center with complimentary copy print and fax services and meeting room space! Are you in town for the annual NASCAR SEMA Magic Marketplace or CES events? You can save money by booking one of our hotel's affordable rooms. Henderson NV is close to a variety of memorable attractions. Explore the Hoover Dam browse Galleria Mall or try your luck at Sunset Station Casino. Other great sites including the Sam Boyd Stadium Lake Mead Montelago Village Resort and the District at Green Valley Ranch are a short drive from our hotel's convenient Henderson Nevada address. In addition to a great location we also feature tons of quality perks like 101 well-appointed rooms with free Wi-Fi access manager's receptions a well-equipped Fitness Center complimentary parking and a free hot Express Start breakfast bar. Indeed our hotel's guests "Stay Smart" in Henderson Nevada!