Missouri > Maryland Heights > Quality Inn

Quality Inn

Verified Listing

(314) 291-8700
2434 Old Dorsett Rd.
Maryland Heights, MO 63043
Category: Travel & Lodging:Lodging:Hotels


About

Maryland Heights MO hotels, Quality Inn hotel close to the Lambert-St. Louis International Airport, University of Missouri-St. Louis, Verizon Wireless Amphitheater St. Louis, Anheuser-Busch brewery World Headquarters and Busch Stadium.


Products And Services

Banquet/Meeting Rooms, Fitness Center, Free Wireless High Speed Internet Access, Free Hi Speed Internet, Pet Friendly Hotel, Room Service



Reviews and Ratings for Quality Inn

Average Rating
Rated 1 stars
by Terri Woodley

June 08, 2014

"This is the worst experience I have ever had at a hotel. As soon as you walk in, it smells old and musty. The carpets all throughout were old and in terrible condition. The room was filthy and my daughter cleaned the entire bathroom with bleach before we used it. The carpet was filthy. The telephone was covered with dirt and grime. They never answer the phone when you call the front desk. Nobody is ever at the front desk when you go there. You wait an unreasonable amount of time for someone to show up. The workers at the front desk are dressed very unprofessional. The shower was a slight drizzle of water that made it impossible to take a shower. When we finally got someone at the front desk, we told them we wanted to check out. They offered to move us to another room with a discount off our bill. We went to the room and went to the bathroom to check it out. It had water all over the floor and poop in the toilet. We checked out and went across the street to another very clean hotel with professional staff. In my opinion, the entire hotel needs a complete overhaul and training in customer service for the staff."

  
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