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Holiday Inn Grand Rapids Downtown

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About Holiday Inn Grand Rapids Downtown

Holiday Inn Grand Rapids Downtown hotel in Grand Rapids MI

Location & Directions for Holiday Inn Grand Rapids Downtown

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310 Pearl St Nw, Grand Rapids, MI 49504
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Services Holiday Inn Grand Rapids Downtown Offers

Hotel rooms in Grand Rapids ,MI

4.1 Out of 5.0

Reviews For Holiday Inn Grand Rapids Downtown

Reviews for this business have been aggregated from multiple sources.

Based on 10 Reviews

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Sarah Lewis
Review source: Google Sarah Lewis Saturday, December 18th 2021
This place is amazing. By far,the best Holiday Inn I've ever stayed at. The free breakfast is the best and the staff is awesome!
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Beth Ann Larsen Pobojewski
Review source: Google Beth Ann Larsen Pobojewski Tuesday, December 14th 2021
Beth Ann Larsen Pobojewski opted not to leave a text review of Holiday Inn Grand Rapids Downtown
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Lexasha
Review source: Google Lexasha Tuesday, December 14th 2021
Check-in wasn't until 4:00 but we got there several hours early for a concert. We were planning on just parking in the hotel lot but our room was ready and we were able to check right in with no issues. I love that they offer free parking for guests. Our room was clean. We love that it's within walking distance of everything that we wanted to do. We had drinks at the hotel bar at night and breakfast in the hotel restaurant. Everything was perfect. This is ALWAYS our go-to hotel when we stay in Grand Rapids.
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Joseph
Review source: Google Joseph Monday, December 13th 2021
A Major area was under construction, felt like I was staying at some local motel. Was nothing extra for customer enjoyment. They had a shoddy piece of paper for TV instruction, no information about food or local entertainment. Staff were not vary welcoming.
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Laboh H
Review source: Google Laboh H Sunday, December 12th 2021
Laboh H opted not to leave a text review of Holiday Inn Grand Rapids Downtown
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Hotel hopper
Review source: Google Hotel hopper Sunday, December 12th 2021
An example of how to be the best in the business...1st class
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Relaxed54398
Review source: Google Relaxed54398 Tuesday, December 7th 2021
A one night staycation after the holiday. Very relaxing quiet hotel. Pool and hot tub were fantastic. Staff was very nice.
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churchgirl
Review source: Google churchgirl Monday, December 6th 2021
This hotel is in a great location for walking around downtown. This is also the only hotel in downtown that offers free parking.
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Kimberly Brown
Review source: Google Kimberly Brown Sunday, December 5th 2021
The front desk staff couldn't answer simple questions. They lost my first reservation. They didn't deliver the room service breakfast I ordered. I left a message for the GM about booking issues but never heard back.
Re: The front desk staff coul ... Holiday Inn Grand Rapids Downtown replied on Monday, December 6th 2021

First off, I apologize for your recent experience at our location. I want to take the opportunity to explain that guests have to place the breakfast order tag at the door by 2 AM before the security person makes their walk and collects it, which I understand they might have missed during your stay. Also, it looked like the person you spoke to at the desk was a new team member, and that was a training issue we had on our end that needs to be clarified, so thank you for bringing it to our attention. I hope you are willing to give us another chance to make things right on your future stays. Thank you! Hanh D. Guest Service Director

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C Adams
Review source: Google C Adams Saturday, December 4th 2021
Clean facility, attentive staff, good location
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More About Holiday Inn Grand Rapids Downtown

Free Parking for Registered Hotel Guests.Stay in downtown Grand Rapids Michigan at the Holiday Inn® hotel for truly convenient accommodations! The hotel's thoughtful location in downtown Grand Rapids Michigan is 15 miles from Gerald R. Ford International Airport (GRR) two blocks from DeVos Convention Center and within walking distance of top businesses.Ideally positioned in the heart of downtown Grand Rapids Michigan this hotel's property allows guests easy access to cultural sites including Grand Rapids Art Museum (GRAM) and Gerald Ford Presidential Museum. Nearby entertainment venues like Van Andel Arena feature hockey games and big-name performers while John Ball Park Zoo ensures family fun.Those seeking Grand Rapids MI hotels with meeting space need look no further: we have nearly 1 300 sq ft of space for meetings receptions and events for up to 120 guests. A business center free Wi-Fi access and close proximity to such companies as Spectrum Health Van Andel Research Institute Varnum and Ernst & Young make our hotel a top choice among corporate guests visiting Grand Rapids MI.Our hotel's amenities show we care about you and the environment as we practice sustainable initiatives. We encourage you to relax in the indoor pool or whirlpool and utilize the convenient room service on-site dining and convenience store. Let the Holiday Inn® Grand Rapids Michigan Downtown hotel's staff make you feel at home!