Kansas > Shawnee > MetroMacs Inc.

MetroMacs Inc.

Verified Listing

(913) 735-6227
7150 Lackman Rd
Unit 106
Shawnee, KS 66217
Category: Computers, Communications & Electronics:Computer Support & Services:Computers System Designers & Consultants


About

Our Mission

We strive to provide and implement the very best in Apple Technology & Support Services for the greater Kansas City area and Metro based Mac users, professionals and businesses. Some of the components for our success consist of a key focus and dedication to Apple platform, superb customer service, extremely intelligent and consultative technicians, first time fixes and very fast response times. MetroMacs offers an expert team of Apple Certified Technicians and experienced IT professionals. Whether you want to schedule a time to drop off your computer, have us pick it up or come out to work on-site. We are here to assist with any of your Apple related support issues. Maybe you just need some advice in purchasing a new Mac? We can help with that that too!

“Officially” founded and Incorporated in 2008 by Shane Blanchett and based out of Shawnee, KS after well over 14 years of hands-on professional experience supporting the Apple Macintosh platform within the Apple Developer, residential, and business communities. MetroMacs continues to constantly keep up to date on the latest technology trends and the best Apple support solutions around. We love building relationships with other local area businesses and strategic partnerships in order to help provide an even higher level of service. Now starting in our second year, we are well on our way!

Our Philosophy

We believe patience is the key to an excellent support experience. At MetroMacs, we have plenty of it. We pride ourselves on being able to explain difficult or confusing computer issues to people who don’t have a technical background. It’s okay if you don’t always understand your computer, but sometimes it’s helpful to know what the cause of the problem was and the steps that were required to resolve it. We will let you know what we did and how we did it, in easy-to-understand language that helps you feel more confident about your Mac.

You can be comforted by the fact that we are a Mac shop only. We believe that by helping you understand what we know, we can grow stronger and more helpful. If we are doing our job, you should feel like you don’t need us.

Creative Troubleshooting

Anyone can try to solve problems using a manual or by spending hours researching Google. However, it takes certain skill sets and experience to troubleshoot problems that don’t fit the usual mold. We thrive on the challenge of the unusual. We’ll work to fix your problem and then move to maintain your Mac with a preventive plan to minimize issues down the road.

Lastly, if we don’t have an immediate solution to your problem, we aren’t afraid to tell you that we don’t know. You can be rest assured that we will tirelessly research the issue until we do find a solution that gets your Mac running smoothly again.


Products And Services

We offer friendly, experienced &dependable Apple support services
throughout the greater Kansas City metro and surrounding areas.


Payment Options

Visa, Mastercard, American Express, Discover, Cash, Checks, Debit


Languages Spoken

English


Year Founded

2008


Number Of Locations

1


Number Of Employees

3


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