The Lock Up Self Storage

Nice front desk people; they will help you out especially Dorothy . I found it hilarious that after a few months into my contract, my rates went up. Oh, the cost of maintenance yada yada. But the amount I pay for the two slots I have and I multiplied it out; they ain't going to the poor house any time soon!

Re: Nice front desk people; t ... The Lock Up Self Storage replied on Thursday, July 8th 2021

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Clean, air conditioning, easy parking for loading.

Re: Clean, air conditioning, ... The Lock Up Self Storage replied on Thursday, May 27th 2021

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Mark Takus opted not to leave a text review of The Lock Up Self Storage

I have been renting from this location for two years and I don't have enough great things to say about this facility! It's clean, well lit, and accommodating. When I moved, my company asked if I would like to move to a storage unit closer to home and I said absolutely not. I would not leave this place! Dorothy and Michele are so helpful and welcoming. I also found this facility to be extremely safe because there were times where I would have to go very early in the morning or late at night and ever once did I feel unsafe. This place is the real deal!!

Re: I have been renting from ... The Lock Up Self Storage replied on Tuesday, March 30th 2021

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Greg Zinsmeister opted not to leave a text review of The Lock Up Self Storage

I've been a customer for six years and wouldn't do business elsewhere. Highly recommended. Excellent staff and service. Very safe. Good lighting and electrical outlets are available throughout which is rare in storage facilities.

Re: I've been a customer for ... The Lock Up Self Storage replied on Wednesday, December 4th 2019

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I honestly didn't know that renting a storage space could be a positive experience before I went to the Lock Up and met Dorothy. After looking at a few storage spaces around the city with my mother on a hot and stressful Tuesday, the customer service at this place totally blew us away. Dorothy was calm and knowledgable, and she was seriously trying to make sure we were getting the best possible deal and space for my mom's move the following day. She made sure we were comfortable with all the fine print on the storage contract before we signed, and when move day rolled around and everything inevitably did not fit into the space we already had, she helped me open up a last minute space for the balance. The space is clean and well-kept! Everything is video monitored, which makes us feel safe! The loading dock is super easy to use! They even have complimentary coffee in the office! The management makes this place feel like a community, rather than just a place of business. Dropping by to drop off or pick up a box feels like a pleasant visit with a neighbor. 5 stars times a million.

Re: I honestly didn't know th ... The Lock Up Self Storage replied on Monday, June 17th 2019

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MOPE REVIEW opted not to leave a text review of The Lock Up Self Storage

maurice Green opted not to leave a text review of The Lock Up Self Storage

Same as everyone else. Facility is clean and secure. Staff is helpful and courteous. One note nobody has mentioned, the storage areas smell nice. I don't have to worry about that musty basement smell on my stuff.

Re: Same as everyone else. Fa ... The Lock Up Self Storage replied on Tuesday, October 23rd 2018

Thank you for taking the time to review our business.