Holiday Inn Express Bloomington West

My bathroom was sub-par.. however the shower had shampoo, conditioner, and body wash dispensers with a good brand. The room's blackout curtains worked really well for me and the rooms have mini fridges and microwaves. Comfortable bed and pillows. Decent stay/experience considering the low nightly rates.

They didn't have staff for housekeeping everyday and they never did bed or change sheets for my 3 night stay. Breakfast was good and rotates everyday.

Great stay. Bed nice and soft. Quiet environment. Warm pool. Delicious breakfast. Clean lobby.

A little old

Overall experience was very good! Comfortable room (bed could've been a bit softer), clean room. Good breakfast. I would stay here again!

Great service!!!!
Okay breakfast!!!!!!!
I was Impressed by the customer service.
I was locked out of my room due to a key/door error.
The women with short purple hair at the front Desk worked tirelessly to make sure that I gained Entry into my room. I believe She may have been the only employee working at the time and she made several calls, assisted me with getting another room, and even got on the floor with a screw driver trying help me access my room!!! She even broke into a sweat and apologized profusely while trying to resolve the issue!!!!! The maintenance man who was off tried to assist her over the phone. When that didn't work someone came in that wasn't scheduled to work to assist to resolve the issue. I was Provided a different room while waiting and reimbursed for the inconvenience. I was impressed with the professionalism offered by this hotel despite staff shortages and tending to other customers

Thank you!!!!!!!

Stephen Rowe opted not to leave a text review of Holiday Inn Express Bloomington West

Not the best especially when someone tried to get in our room. the bar you put over is the only thing that stopped them.

I enjoyed my stay at the Holiday Inn Express. It is located in great area. The hotel room was nice. The heating system worked very well. The hotel provided us with great service. Although, they were remodeling their bathrooms, the shower worked very well! The continental breakfast was good! The eggs were over cooked, but the other items were fine!