Holiday Inn Express & Suites Atlanta Downtown

No soap in the room, serving frozen bagels in the breakfast. Came late-night for check_in. No one was at the counter .waited 30 min. Bathroom is really small. You hardly can just stand .no sink in the bathroom.

Vaughn Banks opted not to leave a text review of Holiday Inn Express & Suites Atlanta Downtown

Thank you all for the great hospitality and awesome attitude we really enjoyed our stay

Great value and location for the price. No complaints!

After burning through multiple hotels prior to landing at the Holiday Inn Downtown Atlanta, it was a breathe of fresh air to final have found a hotel that I would be comfortable in for a long term business stay. From the moment I arrived, the hotel team went above and beyond to make sure that I was treated like a VIP guest. The clerks at the front desk are exceptionally helpful and friendly, the rooms are clean and comfy, and the price for the room given it's location is a strong value. I could not be happier with a hotel for what is going to be an extended stay. Thank you Holiday Inn team members.

My daughter and I did not feel safe in this location. Surrounding buildings had boarded up windows/doors. There was no self parking, so we had to pay for valet. The hotel was under construction while we were there. The building has a very strange layout, and our room was an interior room without a real window. The bathroom was minuscule. I would never consider staying here again.

The room was not cleaned very well

Re: The room was not cleaned ... Holiday Inn Express & Suites Atlanta Downtown replied on Sunday, December 12th 2021

Lumumba, thank you for taking the time to post a review. We are very sorry for the housekeeping issues you experienced during your stay. This will be addressed with our team, and we are very grateful for your patience. We hope you will consider giving us another chance the next time you are in the area, as we would welcome the opportunity to provide you with the hospitality you deserve. Thank you for being our guest, and we wish you all the best with your travels. Jessica Mathis Assistant General Manager

Rooms are tight but functional. Staff was very friendly, breakfast was hot and about the same as other IHG hotels, same type of options for hot and cold. 4 blocks to Mercedes stadium. Convenient store right next door and other restaurants very close.

Re: Rooms are tight but funct ... Holiday Inn Express & Suites Atlanta Downtown replied on Wednesday, December 8th 2021

Billy, thank you for your visit to Holiday Inn Express & Suites Atlanta Downtown and for posting such a great review of our rooms, service, and location. We appreciate your feedback regarding the breakfast and have taken note of it. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to Atlanta. Jessica Mathis Assistant General Manager

Friendly staff

Re: Friendly staff ... Holiday Inn Express & Suites Atlanta Downtown replied on Tuesday, December 7th 2021

Tammy, it was a pleasure to welcome you to Holiday Inn Express & Suites Atlanta Downtown. We strive to provide our guests with thoughtful hospitality and friendly service; therefore, we are pleased to read your generous compliments. We enjoyed hosting your visit to Atlanta, and we look forward to seeing you again soon. Jessica Mathis Assistant General Manager