Georgia > Athens > Fast-Teks On-Site Computer Services

Fast-Teks On-Site Computer Services

Verified Listing

(706) 850-7150
196 Alps Rd
Suite 2-320
Athens, GA 30606
Category: Computers, Communications & Electronics:Computer Support & Services:Computers - Service & Repairing


About

Meet the owner of Fast-teks of Athens, Rob Christopher, PMP.
He comes with an extensive background in the Computer and Service industry with over 25 years combined experience. Fast-teks On-Site Computer Services is a proud member of its community. Christopher is involved in Kiwanis, on various community not-for-profit Boards and Committees as well as other civic groups. He applies their integrous buiness practices for each and every client.

Fast-teks is a nationally recognized Computer Services franchise.

It has the strength of 250 franchises nationwide, but all are run at the local level. We provide a wide variety of computer services to Home and small businesses and recognize that fulfilling the computer services needs of our customers is always the top priority.

Fast-teks employs only experienced certified professionals.

We practice the lost art of superior customer service coupled with outstanding technical support and repair.

Our Mission Statement:

Provide outstanding computer service at an affordable price with the highest level of customer satisfaction.

Our Philosophy:

Offer short and long term computer solutions for business and residential clients at surprisingly affordable rates.

Fast-teks Advantages

Our rates are affordable We are fully insured and our Technicians are certified.

We offer:

Preventative maintenance plans
Discount membership programs
Technology needs assessments
Fast-teks Services

Network Cabling & equipment set up
PC & printer installation, Upgrades and Repairs
Software installation & upgrades
Firewall & Virus software configuration
Troubleshooting Data back up and recovery
Software training
Network computer security
Remote Managed Services


Products And Services

Detailed Services:

Servicing all major brands, Fast-teks provides both on-site service and call-in remote diagnostics in the following areas.

Data Back-Up & Recovery – Providing solutions that help small businesses and home users protect their data from system failures, power outages etc…

High Speed DSL and Cable Modem Setup – Setup internet access to multiple computers in one location, resolve equipment connectivity issues.

Laptop Repair – Fix power jack, keyboard, display screen and other problems on laptop PC’s.

Macintosh Repair – Same level of support and repair services for Apples as available for PC’s.

Software Training – Personalized training offered for QuickBooks, MS Office, Photoshop and other products.

Technology Consulting – Rapid, high-value assessments performed to identify opportunities for lowering expenses and improving computer systems and business processes.

Troubleshooting & Repair – We make it easy by coming to your location to help you resolve a variety of problems and issues you may be having with your PC.

Virus, Worm and Spyware Removal – Provide software and hardware solutions to remove and combat continuous attempts by unknown internet predators.

Website Design and Hosting – Develop websites that build brands, promote products and enable e-commerce solutions. Work closely with customers to develop a fully integrated web presence that bridges the gap between internet technology and specific business goals.

Wireless Networking – Setup of internet access through a single wireless router enabling the sharing of printers, files and other multi-user applications without having to run any cables or wires.


Payment Options

Visa, Mastercard, American Express, Discover, Cash, Checks, Debit


Languages Spoken

English


Year Founded

2011


Number Of Locations

1


Number Of Employees

5


Reviews and Ratings for Fast-Teks On-Site Computer Services

Average Rating
"Dishonest and Deceptive Franchise Owner"
by James Mason

October 10, 2014

"If you want to be lied to, want excuse after excuse, or dislike communication and wish to be pushed aside in favor of "big clients", then by all means - hire Rob. For months, Rob lied to us about the status of a data recovery job - everything from "It takes a long time" to "The drive is turning now" and "I only know what they tell me". Finally, we contacted the third party data recovery and found out that the job wasn't even paid for for over a month, and that only after we began making demands a few days before, did Rob even pay for the job. In the end, the data recovery took less than a day, and the drive was shipped to us. Rob is a liar and (keeping our money for over a month without paying the third party) a thief. If you choose to work with this dishonest franchise owner - you do so at your own risk."

  

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