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Onshore Roofing Specialists, Inc.

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About Onshore Roofing Specialists, Inc.

Re-roofs, new construction, residential, commercial. Tile (all types), metal, shake, shingle, flat.

Location & Directions for Onshore Roofing Specialists, Inc.

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1501 Se Decker Ave Suite 304, Stuart, FL 34994
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Services Onshore Roofing Specialists, Inc. Offers

We service the entire State of Florida. Free Estimates.

1.0 Out of 5.0

Reviews For Onshore Roofing Specialists, Inc.

Reviews for this business have been aggregated from multiple sources.

Based on 2 Reviews

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David
David Saturday, March 9th 2013
Horrible company, never use them. It has been over 4 months and my roof is still not installed. They do not understand customer service. They absolutely do not understand how to set its client's expectations. You can not trust a single word that comes from them. They will lie to cover their mistakes. It should not take 3 months to get a simple re-roof permit. Then at the whim of the owner he will pull the crew from your re-roof to go to another higher paying job. I have ceiling damage because the roof was not properly sealed after the tear off. It is one unnecessary delay after another. And OnShore is the only reason for the delays. The owner finally came out to my property stating he was taking over the project - he even gave me his cell phone number - promised this job would be finished in 3 days. Yet another lie. I heard 2 different excuses from different employees of the delay. And anyone that is even slightly familiar with the permit/inspection process knows that they are full of it. What is the point of getting the owner's cell phone number if he does not answer and does not return any messages? If I do not follow up with OnShore on a weekly basis then I would be completely forgotten. I truly believe these people do no understand - do not understand customer service - do not understand how to effectively run a business - and clearly do not understand how to respond to a customer. OnShore has been nothing but a headache and the roof is not even installed yet. Please do not use them. You have been warned. This is a disgusting company.
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David
David Saturday, March 9th 2013
Horrible company, never use them. It has been over 4 months and my roof is still not installed. They do not understand customer service. They absolutely do not understand how to set its client's expectations. You can not trust a single word that comes from them. They will lie to cover their mistakes. It should not take 3 months to get a simple re-roof permit. Then at the whim of the owner he will pull the crew from your re-roof to go to another higher paying job. I have ceiling damage because the roof was not properly sealed after the tear off. It is one unnecessary delay after another. And OnShore is the only reason for the delays. The owner finally came out to my property stating he was taking over the project - he even gave me his cell phone number - promised this job would be finished in 3 days. Yet another lie. I heard 2 different excuses from different employees of the delay. And anyone that is even slightly familiar with the permit/inspection process knows that they are full of it. What is the point of getting the owner's cell phone number if he does not answer and does not return any messages? If I do not follow up with OnShore on a weekly basis then I would be completely forgotten. I truly believe these people do no understand - do not understand customer service - do not understand how to effectively run a business - and clearly do not understand how to respond to a customer. OnShore has been nothing but a headache and the roof is not even installed yet. Please do not use them. You have been warned. This is a disgusting company.
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