Island Shores Apartments

The office staff are ratchet and so are the run down apartments. They've done surface renovating but that means nothing when appliances are old and frequently breaking. I moved in just under a month ago. The day of move in (which starts at 4pm so you don't have time to catch all the broken things/issues before they all hastily leave), the dishwasher, dryer and ice maker were broken. Staff do not care, they don't even bother to check things in the apartments before having the next person move in. We moved in on a Friday and of course had to wait until Monday for someone to even see the service request and then wait until the next day for someone to stop by. Two more maintenance requests later, I gave up on the dryer which takes 2-3 runs for a load to dry with a burning smell. A little over a week after moving in, the A/C broke. That time, we were given a portable unit (which also stopped working) to use while we waited 3 days for someone to attempt to fix it. I guess their contracted technician decided to do a short term fix to get called back and earn extra money on it because under 2 weeks later, it stopped cooling again. We put the service request in early in the morning before the office opened, staff decided to wait to check it out until the next day. After a little tinkering by complex maintenance techs instead of their contracted A/C company, they said they fixed it. I gave it three hours to start cooling before I had to accept the horrible truth that it's still broken, everyone has gone home and it will likely be 4 days before anyone will try to fix it a third time. There are no ceiling fans in the units, they've completely blocked the ability to add any light fixtures/fans and I was told I'm not permitted to hire an A/C repair tech myself. I'm SOL and I can guarantee the staff at this complex and Investments Limited are lololololing at all the suckers living here.

The office staff are ratchet and so are the run down apartments. They've done surface renovating but that means nothing when appliances are old and frequently breaking. I moved in just under a month ago. The day of move in (which starts at 4pm so you don't have time to catch all the broken things/issues before they all hastily leave), the dishwasher, dryer and ice maker were broken. Staff do not care, they don't even bother to check things in the apartments before having the next person move in. We moved in on a Friday and of course had to wait until Monday for someone to even see the service request and then wait until the next day for someone to stop by. Two more maintenance requests later, I gave up on the dryer which takes 2-3 runs for a load to dry with a burning smell. A little over a week after moving in, the A/C broke. That time, we were given a portable unit (which also stopped working) to use while we waited 3 days for someone to attempt to fix it. I guess their contracted technician decided to do a short term fix to get called back and earn extra money on it because under 2 weeks later, it stopped cooling again. We put the service request in early in the morning before the office opened, staff decided to wait to check it out until the next day. After a little tinkering by complex maintenance techs instead of their contracted A/C company, they said they fixed it. I gave it three hours to start cooling before I had to accept the horrible truth that it's still broken, everyone has gone home and it will likely be 4 days before anyone will try to fix it a third time. There are no ceiling fans in the units, they've completely blocked the ability to add any light fixtures/fans and I was told I'm not permitted to hire an A/C repair tech myself. I'm SOL and I can guarantee the staff at this complex and Investments Limited are lololololing at all the suckers living here.