Western Dental & Orthodontics - Sacramento

Bernice Pannell opted not to leave a text review of Western Dental & Orthodontics - Sacramento

When my next dentist appointment

Re: When my next dentist appo ... Western Dental & Orthodontics - Sacramento replied on Wednesday, July 14th 2021

We are glad you enjoyed your experience at Western Dental. Please visit us again soon!

My daughter had braces too and I am trying to schedule orthodontist follow up appointment. Last appointment done in July and made multiple calls. More than 10 times since October but the orthodontist is never available. In the waiting list. Still no one has called me. Even my husband did walk in to the office for appointment but he was unable to get one. I strongly do not recommend anyone.

The dentist has been confident and assuring throughout my procedures after years of neglect on my part.
I'll give him six stars

Really poor customer service, they never answer their phone calls, they're always super busy. If you don't have to the time to wait around or call several times across several days don't come here. Especially for braces, I'm not sure how management is and why they don't have enough employees, but their service is terrible. They have 1-3 days for orthodontists only and that just isn't enough people. I will never recommend this place.

Re: Really poor customer serv ... Western Dental & Orthodontics - Sacramento replied on Friday, December 9th 2022

Hi Faith, thank you for taking the time to leave us a review. We strive to provide our patients with on time professional, affordable, and quality services. Your feedback is important, and we rely on hearing from our patients to improve our services.

Always a great experience whenever i need a checkup. Kristen is very nice. As well as Doctor Ai. ????????????

Re: Always a great experience ... Western Dental & Orthodontics - Sacramento replied on Tuesday, September 3rd 2019

Michael, we are happy to hear your experience was to your expectations. We assure you we only aim for all of our patients to receive the best experience possible. Thank you for being a valued patient with Western Dental!

Angelica Linares opted not to leave a text review of Western Dental & Orthodontics - Sacramento

I had appointment today at Western dental For a regular cleaning. The white wasn’t too long. As soon as they called me back I was in and out in no time.

Re: I had appointment today a ... Western Dental & Orthodontics - Sacramento replied on Thursday, November 10th 2022

Juanita, thank you for the positive review. We strive to provide our patients with on time professional, affordable, and quality services. We are glad you had a great experience at our office.

Right on time

All very kind and professional!