California > Orange > Smith Brothers Appliance Repair, Inc.

Smith Brothers Appliance Repair, Inc.

Verified Listing

(800) 314-7697
3419 E Chapman Ave
#223
Orange, CA 92869
Category: Home & Garden:Appliances:Appliances - Major:Appliances - Major - Service & Repairing


About

Smith Brothers Appliance repair is your best source for appliance repair in Orange County, Long Beach, Huntington Beach and the surrounding areas.

We service all leading brands and have the most experienced, professional team of service technicians in the industry. Our focus is on going the extra mile to ensure complete customer satisfaction.


Products And Services

We repair and service all major brand appliances in Orange County and the surrounding areas.


Payment Options

Visa, Mastercard, American Express, Discover, Cash


Languages Spoken

English


Year Founded

2004


Reviews and Ratings for Smith Brothers Appliance Repair, Inc.

Average Rating
"Discovered our fridge/freezer stopped working"
by q. reasoner

April 16, 2014

"Top service. Discovered our fridge/freezer stopped working. Left a voicemail and they got back to me and Peter (repairman) was at my doorstep within the hour. He replaced a part and got the fridge working again immediately. A++"

  
"friendly, enthusiastic, and explanatory"
by g. burnley

March 19, 2014

"My experience with these guys was top notch. The lady on the phone was professional and friendly, and the guy that came out (Otto) was exactly the same. He was able to fix my oven in no time (dying ignitor) and rather than tempt me with a risky fix to my washer, instead gave me a very honest diagnosis that I was better off getting a new one and proceeded to show me why. Throughout the time he was there he remained friendly, enthusiastic, and explanatory."

  
"Tony actually showed up early"
by t. lockridge

January 09, 2014

"Great service. Tony actually showed up early on a Saturday morning after calling him on Friday to fix a front loading washer. He basically knew what the problem was just based on me describing it to him. It took him about 15 minutes to fix. However, I'd give him a call with any other appliance repairs I need in the future."

  
"My refrigerator stopped cooling"
by b. howton

December 16, 2013

"My Viking refrigerator stopped cooling. They answered my call fairly quickly and went out of the way to make sure someone came over the same day. My technician, Jim, quickly diagnosed the problem and had the necessary part to complete the repair immediately. Terrific service, very professional. "

  
"I set up an appointment between 1-3pm"
by w. hanson

September 18, 2013

"I set up an appointment between 1-3pm. He showed up at 1pm! He was friendly, personable & very professional. He diagnosed the problem on my Frigidaire front-load washer in 6 minutes. 6 minutes, people!!! Part was ordered and should arrive in 2-3 days, but I didn't have to wait that long... "

  
"Peter who does the repairs is polite"
by m. smotherman

September 11, 2013

"Peter who does the repairs is polite, efficient and a nice guy. My stove was fixed quickly. They always worked with my schedule and arrived on time. "

  
"Mike was great"
by b. mcgrady

September 05, 2013

"They came when they said they would, called me about 20 minutes before hand to let me know they were on their way. Mike was great, he figured it out within minutes, had the parts with him( that is a big bonus!) and fixed it right away. "

  
"Knowing who to call is always stressful"
by a. rauscher

August 19, 2013

"Knowing who to call is always stressful, but Mike is great, honest, and fixed my Thermador dishwasher with industry knowledge. Where others may just order parts to jack up your bill, Mike performed a methodical diagnostic got it up and running in 30min. "

  
"My dishwasher stopped working"
by v. griswold

August 08, 2013

"My dishwasher stopped working. On Thursday I called them and within minutes I had an appointment set up for upcoming Monday. The guy actually called me half an hour prior to the 1-4 window they set up and told me that he is running early. I am going to be calling them for all the problems with my home appliances! "

  
"Mike, our technician was early to our appointment"
by c. ivy

July 30, 2013

"A definite fan here...Mike, our technician was early to our appointment, knowledgeable and friendly. He quickly diagnosed our dishwasher's problem, confirmed to see if the part was available for pick up and installed it. The whole process took about and hour. I really liked that he provided the costs of the repairs prior to proceeding - very professional. "

  
"Great service"
by m. hoagland

July 30, 2013

"Great service -- the repair man was timely and had the problem solved in about 15 minutes. Polite, efficient, hassle free. What more could anyone want. "

  
"I am exceptionally pleased with this company"
by k. lafortune

June 27, 2013

"Super friendly courteous and professional service! I am exceptionally pleased with this company and will definitely go straight to them if I have any other repair needs. "

  
"Tony was awesome"
by u. corriveau

June 25, 2013

"Tony was awesome! He looked at my washer and immediately knew what was wrong and fixed it that day. No hassle, no run around, just great service! "

  
"He came on tim"
by ouray whigham

June 13, 2013

"He came on time, did good work (broken oven), was friendly and helpful. Seemed a little pricey, but this is who I'll be using again in the future. "

  
"Great service"
by ahaley

February 28, 2013

"Great service. They got here right on time with all the parts. They went in and out in 35 min! "

  
"Truly nice to work with them"
by q. arrington

January 24, 2013

"Truly nice to work with them. The technician arrived when he said he would and quickly repaired my dishwasher. "

  
"Friendly, professional and hones"
by Z. Michaels

January 04, 2013

"Friendly, professional and honest. All qualities I look for in a service business. "

  
"Great service "
by B. Wright

December 06, 2012

"Great service on when I needed my oven repaired. Fast service and knowledgeable people. "

  
"they were professional "
by S. Nigro

December 04, 2012

"they were professional and did a awesome job. i would definitely recommend them in the future to my friends and family. "

  
" a very helpful service"
by Q. Rameriz

November 27, 2012

"the technician quickly diagnosed the problem and told me the cost to fix my box. a very helpful service; thank you! "

  
"Just call them,"
by T. Kirkham

November 27, 2012

"Just call them, you won't regret it. 5 star service at a fa price. Thank you! "

  
"nice & honest"
by V. Beckwith

November 06, 2012

"It's so wonderful to find someone who is nice, honest and does what they said they could do. "

  
" U. Vining"
by Ashton Rothman

October 26, 2012

"His rates are very fair and he does a quality work. I definitely recommend him and will use him in the future. "

  
"really exceeded my expectations"
by C. Eubanks

October 02, 2012

"This guy really exceeded my expectations - he was at my house on time and fixed my dryer in about 20 minutes. He's a very nice man who comes prepared and quickly solves your appliance problems. "

  
"Reasonable price"
by N. Corey

September 05, 2012

"Reasonable price and I am thrilled with how quickly he was able to come out and repair my refrigerator. If anything goes wrong with your home appliances, you must give this guy a call! "

  
"showed up on time"
by C. Skinner

September 03, 2012

"Said he'd come at 10 or 11; showed up around 10:10, was done before 11. He knew just why our oven wouldn't heat up quickly, had the part in his truck and put it in quickly. Thank you guys! "

  
"On time, fast, fair price"
by N. Romano

August 29, 2012

"On time, fast, fair price, the guy knew what he was doing. 20 minutes to take apart a washing machine, replace a cheap part deep inside, put it back together, and test it out. "

  
"reasonable "
by J. Newport

August 10, 2012

"My repair bill was extremely reasonable and the repair man was very fast. Not because he had to be but because he knew exactly what he was doing and had the parts on his truck. "

  
"found the problem in 5 minutes"
by J. Gottlieb

July 26, 2012

"I called them this week to fix my clothes dryer.The tech found the problem within about 5 minutes. Had the part on the truck, an I was back in business within 30 minutes. "

  
"Great service"
by J. Cantwell

July 25, 2012

"Great service! The technician came to the house, he was respectful and knowledgeable. he fixed the problem with my ac. in baout 20 minutes. "

  
"very professional"
by J. Pantoja

July 03, 2012

"He was very professional, knowledgeable and quick. The price was affordable, and he was able to help us on the same day we called. I will definitely use them again. "

  
"Great service"
by Micki Z

June 06, 2012

"Great service. They gave us a 1 hour window to fix our 8 year old washing machine, came right on time, and had it all fixed in about 15 minutes. "

  
" extremely qualified"
by H. Webber

May 07, 2012

"the perfect technician; extremely qualified, amiable but totally professional. They deserve 5 stars! "

  
Rated 5 stars
by fixed my problem

April 06, 2012

"He fixed my problem (washing machine) quickly and efficiently for a very fair price . I will definitely call them again. "

  
"He showed up on time"
by Ue Alcantar

April 04, 2012

"He showed up on time to check out my dishwasher, was efficient and had a part with him in his van, only did enough to keep the manchine running - he explained it's not worth it for me to spend too much on it. "

  
" was really nice"
by Jayden B. Ulmer

March 05, 2012

"The representative was really nice and helpful and when the techinicain came a couple of hours later he was rally fast and clean. I will use them again "

  
"nice and polite"
by Emery Q

February 17, 2012

"I booked with them because they were the only company that is working on Sundays. The technician was very nice and polite. Very good customer service. "

  
"the price was pretty fair"
by Julie

January 16, 2012

"the price was pretty fair and they got it done in day so it was worth it. Will use again. "

  
"Great company!"
by Floris D

January 05, 2012

"Their technician was really nice and polite and didn't mess up my kitchen. He had the part he needed to replace in hes truck which was awesome! Great company! "

  
Rated 5 stars
by Casper D

November 07, 2011

"The technician was very professional and replaced the ice maker for a small price!! Amazing company and people! Will use them again. "

  
"Very courteous"
by jully

November 04, 2011

"Very courteous dispatcher. Team showed up within the two-hour window they had specified, and they were able to fix the problem with my refrigerator freezer. "

  
"Prompt, polite"
by linda gray

October 04, 2011

"Prompt, polite, excellent service I received. I would not heistate to reccomend Smith Brothers to all of my friends and family! First great service experience I've had ever! "

  
"Great service!"
by james

September 16, 2011

"Tony was outstanding...give him a raise. Great service! "

  
Rated 1 stars
by Michael Finger

March 08, 2010

"They dont have licences on invoices, rip offs, Don't ever, UNDER any circumstances, use these guys. They were the WORST provider I have EVER tried to use. The repairman who came to fix my dryer did NOT know what he was doing. The first time he came, he couldn't figure out what was wrong at all. The second time (I only went back because they already had my diagnostic money), he said it was a problem with my timer, but it would work on one setting while he ordered a new timer that would cost over $200. While waiting, it didn't work on that setting either. I called the company and requested another repairman, and was told I could not have one because I had already given this one the diagnostic $$$, which is irrelevant since the check was made out to Smith Brothers. They requested one more chance, to which I agreed. Of course this time (just like the first two, he did not show up on time and I had to call the company to figure out where he was). The third time was strike three. I told the company not to send him at all, that he was no longer welcome. I subsequently had the dryer fixed by another provider who was fine, where the issue turned out to be related to coils - it had nothing to do with the timer. I called back Smith Brothers and requested a refund of my initial diagnostic, which is reasonable since the guy was terrible and never on time, misdiagnosed my problem, and I was refused another repairman. Of course they refused. I have left messages for the owner, Jim Smith, and of course he won't call back. In short, these guys are terrible. Do not EVER use them unless you want to be ripped off."

  
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