Restoration Doctor, Inc.

The person was very rude on the phone tell me they do not provide estimates I was trying information about the company and the process I was willing to pay out of pocket
The representative Steve had sent me a text indicating that he was in a meeting and could not take my call right now then 10 minutes later he calls me on my phone again to tell me that he could do an estimate but it would cost between $750 I had no problem with the estimate and paying all this myself and get reimbursed for my insurance company he hung up the telephone on me which was very rude and then call back to try to ask for my business and then determine around impose do not call there ever again and a which on educate me it was nothing to be educated on

They were fantastic. Had a small mold issue that needed to be resolved before my open house to sell. They showed up the same day ready to work but like everyone, I needed multiple quotes. They have the lowest and were able to come out the following day on my schedule. Thank you for the help. It looks great.

Our pipes were clogged on Saturday causing sewage backup. I had a plumber open the pipes and called several companies. Restoration Doctor is quick and very responsive. The technician Shyon was especially professional. He was polite, careful, and explained everything before starting the job. He did a thorough cleaning and sanitized the entire area. We are happy about his work and would certainly reach out to this company for future needs.

An almost catastrophe from water! We had a VERY positive experience with Ultimate Choice from beginning to end. We are seasonal residents in an Arlington VA single family home. In early January, we were at our home on the east coast when our house sitter contacted us to say that there was a “significant” water issue in our home.
When our house sitter arrived and arranged entry into our unit, there was almost 2” of standing water on our floor. Water was cascading out of our heat exchanger in the attic. Within a few hours, the Restoration Doctor crew was on the scene with their commercial dehumidifiers and fans to begin the drying process. When we arrived the following morning, we met Steve, Restoration Doctor senior Project manager, who clearly had experience with these types of disasters. His team had moved and/or covered our furnishings and cut out and removed large sections of drywall and insulation. Steve thoroughly explained his mitigation strategy to circulate hot air under floors and through the ceilings. It was effective and efficient, with the least amount of drywall removal, which would save us money on the rebuild.
The rebuild was conducted during our absence. When we ultimately returned, we were amazed at how flawless the work was completed. We can’t see the drywall seams. The rough-coat finishes and the paint on the walls and ceilings blended and matched perfectly.
During the entire process, Steve and Sasha were responsive to emails and phone calls. Highly recommended.

Restoration Doctor did an awesome job. My tub overflow drain was leaking water down to the unit below mine. They sent a Restoration Doctor who cut out a small hole into the unit below mine's ceiling and installed a vent attached to their $2k dehumidifier. It sucked out all the moisture with ease. They even sprayed mold and mildew treatment afterwards for safekeeping. I cannot believe how easy and how much of a headache they saved me. Not to mention, big help to my wallet as well.

Restoration Doctor was very responsive and acted quickly to assist me with an overflowing toilet that ran for 30 minutes causing extensive damage. They were at my house within hours assessing the damage and setting up their equipment. They also worked with my insurance company. My wife also commented on how nice and courteous the workers were that came to our house. I would not hesitate to recommend this company to anyone. They were fantastic!

From start to finish, Restoration Doctor has done an awesome job. I experienced flooding situations in our basement and their prompt action avoided further damage to our house. We were happy to deal with the people and they were quick in taking actions. I have also shared it. my experience with my friends and neighbors and hope they will also get served with the best of WMF services.

great company to work for ??

This situation is never the best, but I was glad that I found someone that could take care of my flooding situation. Restoration Doctor was quick and efficient at getting my home back to normal. The customer service was also impeccable and polite. If I have catch myself a horrible situation like this again, I'd make sure to call Restoration Doctor

We had a flooding emergency in our girl’s
bathroom upstairs, with water damage to the Library ceiling below! I was frantic, and
quickly called several companies including ServPro. However, we chose Restoration Doctor, who understood our dilemma, only asked basic questions, and dispatched Steve to rescue us in 20 min!! What a professional he is; so efficient! He handled all the damage, calming the situation! He expertly cut the ceiling drywall, and arranged the dryers, up and down, explaining the procedure, and returning next day! His rug contractor was amazing, laying high quality padding, reinstalling the rug, and cleaning the carpet to look brand new!!
We give Restoration Doctor the highest rating possible, as we’re extremely satisfied?
We absolutely recommend them to rescue you:)!!
The Harrison Family