Quality Windows & Doors

I never got an answer or a quote that a requested over a month and calling everyweek and no one did not anything and never called mw back. I will never use them again

adam krakowski opted not to leave a text review of Quality Windows & Doors

I have NEVER had a worse experience working with a service provider than I have this one. Total communication breakdown between sales and installers, poorer than poor customer service, LACK of actual service, missing ordered products... the list goes on and on and, seriously, on. I can’t NOT recommend a service more. Please, please do yourself a favor and DO NOT use this company for screen doors and/or window installation/repair. Try literally any other screen/window company in Santa Barbara. I guarantee it will be a much better experience, at a much better price.

This company is AWESOME!! The windows installed look absolutely fantastic.

We ordered two Milgard windows for our new nursery, the team came at 8:30am and had them down within the hour!

So fast, so professional, from the quote provided by Ryan to the actual work getting done by the team, and the responsiveness to allow us to reschedule by the office was AMAZING!

Great job everyone, looking forward to using this company in the future for more windows and possibly some sliding screen doors!

Best Regards

Reliable scheduling, reasonable pricing, and quality work. I'm couldn't be happier with the results of my front door repair. The installers went above & beyond to get the exact look I was hoping for, and were a pleasure to work with. Highly recommended!

As a home builder and remodelor with 45 years in the business, I've worked with all kinds of trades and vendors. Recently, I tasked Quality Doors and Windows, and in particular Beto and Sepulveda, with renovating a number of 53 year old sliding glass doors. They did an outstanding job and stuck with it, from replacing scratched glass and worn out weatherstripping, to installing new tracks and hardware. At the end of the day, thanks to Beto and Sepulveda, these old doors work like brand new. Couldn't be more pleased with the results.

The staff makes the store

Don't waste your time because they will certainly waste yours! I made an appointment for today Friday. My appointment was confirmed the day before. I cancelled all of my work appointment so that I can make this appointment. Not only did they NOT show up, they didn't even bother to call me. This company has wasted my time and will waste your time as well. I'm certain there are others with much better customer service. Extremely disappointed!

Quality Windows was the third window vendor we had give us an estimate. We chose them because they patiently answered all our questions about our window options. In addition, it was so helpful that they have actual window samples in their showroom and even brought a sample window to our home, so we could better envision the new windows. Their pricing was comparable to the other vendors. The installation was surprisingly fast and the installers were professional and courteous.

I am finally writing a review after three years of dealing with this shotty door/install. I have had quality windows out and they claim that the problem is with the Milgard product. Milgard has been out 4 or 5 times and attempted to fix the problem by placing a "band aid" on it. I had a new Milgard vendor out this week to give a quote for all new windows now. He looked at the door and said he believes it to be an install issue. There is standing water on the inside track of the door that does not drain out. It used to be water coming into the house but they put a heavy duty weather stripping to remedy the issue which now makes it impossible to close the door without leaning into it. The standing water has caused staining and damage to the door moulding as well as my floor now as it has been 3 years of dealing with this problem. Wish I could have given 0 stars!!! I contacted quality windows and was told by the owner he would look into it and get back to me. That was more than a year ago and I haven't heard back. I like to give people and companies the benefit of the doubt but this is ridiculous now.