Navy Federal Credit Union

Always friendly fast service great rates for everything I got from them

Narvel Jr opted not to leave a text review of Navy Federal Credit Union

Slow, took forever to see a Banker and they only had one working. Only had one person in front of us and it took almost an hour to get in.

Absolutely trash. I moved my assets over the navy under the assumption they were so good completely opposite. High unprofessional incompetent bank. 1st would not refinance a car due to one fender bender (capital one refinanced), was not aware or informed you could not payments from savings (rent bounced causing fees), you have to walk into the slow branch to wire funds more than 5,000 (only bank I know), would not notarize a document because it was a closing document ( chase did), they wouldn't open a business account for fix and flip businesses (every bank does), the clown that suppose to be a banker deposited a business check in my personal account which caused me to be in the bank 60 MINS and they restricted my account due to their screw ups and incompetence, it shouldn't have taken 60 mins to figure this out but they played with it for an hour. Time is money. I'm moving all my assets back to chase and closing this garbage down. I would never recommend navy to anyone

They need e tellers inside and another ATM on the outside this Credit Union gets a lot of business and people are standing in line for the ATM and to go inside... EXPAND THIS LOCATION

If I could rate this place a zero I would. Manager was no where to be found. Waited an hour and a half and received no help. Place is trash!

Totally disappointed in Navy Federal credit union. I'm a deployed military member trying to sell my house from out in the desert. my mortgage has been deferred for a while but was told 3 different times that there wouldn't be any interest or fees for it being deffered. but a little over a week before closing I find myself owning a large amount of interest. so much that payoff is the original amount of the loan that I have been paying on for 5 years. I was told that it would be waived but I needed to sign a document that took forever to get to me and then had to over night it which they claim 4 days later they still haven't gotten to even start the process. now I am closing in 2 days and they can't tell me if the interest will be refunded to me later... the man I spoke to was absolutely rude. he works in this department but couldn't give me any answers to my questions and refused to let me speak to a manager. Navy Federal has basically scandaled me. as far as I am told, the interest they promised to waive they are stealing from me because they could process a simple document in a timely fashion.

Rosemarie Duncan opted not to leave a text review of Navy Federal Credit Union

Why can't we do cash deposits on the ATM like we used to? It's very unfortunate to be forced to wait until my day off to get there during open hours to deposit to a teller. Please do fix!

Forcing someone to wear a mask (which has been stated by the governor is not allowed) when SOMEONE ELSE in the bank is NOT wearing one and someone walking passed me on the way out didn't have one either. Difference between me and those 2 individuals??? I'm white.