MyNewFloor.com

Our experience with MyNewFloor began in March, 2022 when my wife and I initiated the process of building a new home here in the Charlotte Area. What an outstanding experience to deal with an organization such as MyNewFloor; beginning with their "Flooring Consultant", Carlo Garcia. Carlo proved to be much more than a flooring consultant, showing us contrasts, tones, "mil" thickness, etc. Carlo's suggestion of using stained quarter-rounds as contrast to our Benjamin Moore, Aura, Chantilly Lace OC 65 White Walls, was, as we would eventually see, genius. From the pre-installation walkthrough, to schedule breakdown, and tying all our thoughts together, we chose what is considered to be all-weather, lifetime warrantied LVP flooring made by Armstrong! Next we were contacted by Richard (Rich) Hall, "Project Coordinator". Rich, like Carlo, went above and beyond the call of duty to make sure the process ran smoothly; i.e. scheduling, hand holding when our builder, provided the "supply chain" delays. When the day came for installation (and not a minute too soon!!!), Rich sent out his number one team, headed up by Tomaz! Tomaz and his team did a superior job, couldn't be happier. To conclude, from schedulers, Lezlie or Evelyn, then to Carlo, Rich, and Tomaz; MyNewFloor should be your choice when considering new flooring for your home, office, apartment. You can Never go wrong! Kind Regards, James and Denise Shea.

Start to finish, everything to do with this experience was wonderful! First with accommodation of schedules and time. The sit down to pick was amazing. With so much information we were able to make the best decision for our home. The options were all beautiful and the one's we picked felt perfect! We closed on our new home on Monday and they got us on schedule for Tuesday morning. By Friday night our whole home had beautiful new floors!! The crews were amazing! Trustworthy, flexible, efficient, and kind! They gave us freedom to think things out and were incredibly patient. Honestly, the floors are stunning! The house looks brand new and so bright. They did an amazing job! Being OCD, I seek out imperfections or mistakes but they made none. They even cleaned the floors with a pup friendly cleaner! We love them, our pups love them, and we can't refer enough. We will never go through anyone else. 100/10. Amazing!!!

Extremely pleased with our new floor. From the salesman to the installation everything was perfect. The floor is beautiful.

This company is top notch. Very professional and did a fantastic job throughout my townhome. I am throughly pleased and would recommend anyone who would like news flooring or carpeting give My New Floors a call.

Carlo, Rich and the whole staff is just hands down the best! Quality products, great prices, and expert installation! They did a beautiful job installing my LVP floors and carpet! Looks like a brand new home!!

Just had new carpet installed and it looks fantastic. The crew was very prompt professional and courteous. It’s only day one with the new carpet but I have no complaints whatsoever so far. Great job!

Just fantastic experience all around. Both crews of installers were great. Moved everything and put it back. Cleaned up nice too

Great experience from the start - from picking materials at the showroom all the way through final walk through. Very communicative, always prompt, very competitive pricing. We bought a fixer upper and of all trades we hired, mynewfloor stood out as the easiest to work with. Great product, great service - would definitely recommend.

Best customer service experience ever! From the quote, to the guys in the showroom, to the install, and follow up with Rich were all top notch service. Everyone I dealt with was friendly and helpful. The quality of the flooring we selected was amazing. I can’t recommend this company enough!

Gloria Johnson opted not to leave a text review of MyNewFloor.com