Massage Envy

Laura Starbrooks opted not to leave a text review of Massage Envy

I have noticed that the professionalism of this place is dwindling away called one location and basically had to explain to the person how to do there job. Then I called this location where I have been going for years. Like always they can't find my reservation, and the reason is because they don't care to spell my name right evan tho I've corrected many times. This time she is rude and tells me "your not a member" instead of saying "I can't find your reservation" . After pointing out that this is the second rude encounter today with this company and attempt to explain that she is basically just telling me I'm an idiot who doesn't have a membership and thinks he does she swiftly hangs up.I called back and was hung up on again. She was a female the time was noon on July 21st 2017

Re: I have noticed that the p ... Massage Envy replied on Tuesday, July 25th 2017

Hi, Michael Schmeisser, thank you for bringing this matter to our attention. Please message us directly through our online portal at http://bit.ly/2mQKBpW so we can address this further.

I have noticed that the professionalism of this place is dwindling away called one location and basically had to explain to the person how to do there job. Then I called this location where I have been going for years. Like always they can't find my reservation, and the reason is because they don't care to spell my name right evan tho I've corrected many times. This time she is rude and tells me "your not a member" instead of saying "I can't find your reservation" . After pointing out that this is the second rude encounter today with this company and attempt to explain that she is basically just telling me I'm an idiot who doesn't have a membership and thinks he does she swiftly hangs up.I called back and was hung up on again. She was a female the time was noon on July 21st 2017

Cameron Aldrich opted not to leave a text review of Massage Envy

By far the best location in Atlanta. I normally get a massage but opted for a facial this time. Tamika did an awesome job and I left feeling like a new person! Highly recommended.

I have been going to this Massage Envy location since it opened. My therapist from the old location moved and I followed her.

The spa may be difficult to find, as the owner of the shopping center has not allowed for proper signage. It is situated under the Bank of America at the corner of Sidney Marcus Blvd. and Piedmont Rd. near Lindbergh.

The front desk staff and management team are amazing at this location - it is an open, friendly feeling the moment you walk in. Jessica - the owner - has done a marvelous job working with her employees on the proper etiquette for excellent customer service. And you can tell she makes the employees care - this is not always evident in Atlanta. I suggest you arrive early to check out ahead of time, and I always book my next session at this point.

My therapist, Kimberly, is the best of the best. She listens to everything I say, and immediately begins working to alleviate any pains or other areas of concern that I may not have mentioned that she has found. I could not be happier with Kimberly as a therapist. and consider myself lucky that one day several years ago, she happened to fill in for the therapist with whom I had initially been booked. Karma much? Now, if I could just win that Powerball....

There is more than ample parking at this location, and I do recommend scheduling your appointment ahead of time.

The staff are helpful, and I find myself appreciating them even more now that I can book my own appointments online. The quiet, meditative waiting room feels like it's sunk into a cave, but all in all it's great. My favorite therapist is Brandon, but I've had good, firm pressure massages from Brianna, Julie/Julia, Fatima, and Carl.