Marguerite Thompson, Ltd.

I hired Marguerite Thompson to prepare my tax return for 2020. It took her around 3 weeks to complete the paperwork but after a few emails and phone calls she finally submitted my forms and provided me with the report. Considering the fact I am single and do not have dependents or a mortgage the price I paid was not cheap - over $350.
I received all my tax returns except for 1 - PA local tax. I contacted Ms. Thompson and she replied "I will research and get back to you". Her "research" took 1 month and she did not respond to my emails and phone calls during that time. I had to find the issue myself. She forgot to send 1 document to me to sign and it was never submitted to the tax authority.
As of now I still have not got my local tax return. I emailed the tax authority and they told me I am not eligible for that return. I am not sure if that was Ms Thompson's mistake to say I would receive those local taxes back. Her last email said "I will research and get back to you this week". It has been over 2 weeks now... I will have to hire another tax preparer to fix that mess

Contacted them to prepare my taxes last May for my business 2019 taxes. Excuses and then they ghosted me . Don't waste your time.

Molly McMasters opted not to leave a text review of Marguerite Thompson, Ltd.

Most people can use a big Tax Preparation company where you get any of the 1000 workers there. I wanted more. My business has a lot going on and I required someone with vast knowledge and decades of experience in accounting. I did not want fast food accoutants. Marguerite knew exactly what I needed and how to do it and was able to answer the questions I had prepared to test her. She is still my accountant and I love how helpful she is.

I was recommended by a coworker who knew someone who does their taxes with her regularly. I went to her with my 2018 documents a year ago she said it wouldn't be an issue to prepare my returns. She worked on them but they were incorrect. I have called her office, cel phone and sent numerous emails asking for an update and she has yet to give me one. To say I am extremely disappointed is an understatement. I am an Active Duty Soldier needing to have my 2018 and now 2019 returns prepared. I trusted Maggie and now see she is unreliable. I have been extremely patient with her but now I have to find someone to prepare 2 years worth of taxes. Unbelievable.