Holiday Inn Kalamazoo-W (W Michigan Univ) hotel in Kalamazoo MI
Hotel rooms in Kalamazoo ,MI
Based on 10 Reviews
Add ReviewPretty decent hotel, cleaned bathroom, cleaned room, professional and friendly staff, love the pool!Report
Positive: Hotel employee at front desk is great welcomer.Report
Love itReport
Refused to accommodate hypoallergenic bedding even though it was promised when we booked the room.Report
Edit: the hotel replied here and said that they gave me 10,000 points which is simply not true. They offered me 5,000 points (equal to about $20) which is less than the cost of the pillows I ended up going out to purchase that night.Re: Refused to accommodate hy ... Holiday Inn Kalamazoo-W (W Michigan Univ) replied on Friday, December 3rd 2021Corey, thank you for sharing your feedback. We deeply apologize that your hypoallergenic request could not be accommodated. For your inconvenience we awarded you 10,000 Marriott Rewards Points and free breakfast for all guests in your party. We hope you will give us another chance the next time you're in the Kalamazoo area. Thank you!
When arrived they did not have any rooms available at the time.ReportRe: When arrived they did not ... Holiday Inn Kalamazoo-W (W Michigan Univ) replied on Friday, December 3rd 2021We apologize for your delayed check in. This concern has been brought to the appropriate hotel leadership to prevent this issue from occurring again. Thank you for the feedback.
Jordan Scott opted not to leave a text review of Holiday Inn Kalamazoo-W (W Michigan Univ)Report
I've made a complaint before on there staff and supposedly it was taken care of, it was not because I tried to make new reservations again at this hotel Thinking the problem was taken care of and once again the front desk receptionist her name is Kimberly was beyond rude and disrespectful over the phone. I am not sure why she is even still working there maybe it's because they are short staffed but it's unbelievable how she is so rude.ReportRe: I've made a complaint bef ... Holiday Inn Kalamazoo-W (W Michigan Univ) replied on Tuesday, May 11th 2021We deeply apologize for the issues you had during your stay. We appreciate the honest feedback and we have addressed these issues with our hotel team. Thank you
Positive: Pool and spa Negative: No microwavesReport
Kimberly Hazen opted not to leave a text review of Holiday Inn Kalamazoo-W (W Michigan Univ)Report
Friendly staff, place is clean and convenient to freeway, shopping, and eateries. Food selections slim.ReportRe: Friendly staff, place is ... Holiday Inn Kalamazoo-W (W Michigan Univ) replied on Friday, November 12th 2021Thank you, Sunny! We appreciate your feedback and are happy that you had a positive stay. Hope to see you again soon!
Enjoy all the amenities Southwest Michigan has to offer at the Holiday Inn West at Western Michigan University. Take in collegiate sports at its best with the NCAA Bronco's. Enjoy a Broadway show at Miller Auditorium. Breathe in the excitement of a Growler's game or tour one the areas breweries and enjoy watching beer prices fluctuate at the Kalamazoo Beer Exchange. Bring your golf clubs from The Golf Club at Harbor Shores Thornapple Creek and Stonehedge we have golfing at its optimum. Visit the history of aviation at the Kalamazoo Air Zoo with flight simulators and airplanes from all eras. The Gilmore Car Museum is internationally known as a top car museum in the world. Come explore and take in the history of the automobile. While you are staying with us don't miss the best attraction of all the Holidome with the largest pool in South West Michigan relaxing hot tub arcade outside deck and game tables make your experience complete. 11th Street Bar and Grill is a well known hometown favorite. With specialties from a Pig Road to a burger we tantalize all palates.