GEICO Insurance Agent - Randy Dubois

Ian O (Trek not Track) opted not to leave a text review of GEICO Insurance Agent - Randy Dubois

I really really had very bad experience about Geico. I am Loyal customer with Geico from last 5 years with my auto insurance and never did a mistake or missed my payments and never had an accidents and claimed from them. Last month i travelled outside USA and came back month later and i realized my auto insurance expired after look at my mail from Geico. Immediately i called them and explained the situation what happened requested for renewal of my insurance. But instead of renew my existing policy they started creating new policy with higher price and i asked them reason for restarting the process. They all have my details including policy and i can able to login online as well but they just don't want to reactive my old policy instead quoted me double the price what i had been paying with them from last 5 years. I am requesting everybody please do not believe them, no matter how long you been with them. Please look forward with other options and be careful Geico and i really had a very respect on them but i lost everything. Hate Geico.

Really pathetic service from the agent at this office. Not helpful at all. I'm lost of words why Geico office manager dont look at this and work on service :(. Waste my time with this office. Use another location or another agency. I'm possibly changing to another service

Good one

Hugo Uitzil opted not to leave a text review of GEICO Insurance Agent - Randy Dubois

Ignacio Garcia opted not to leave a text review of GEICO Insurance Agent - Randy Dubois

kranthi kumar opted not to leave a text review of GEICO Insurance Agent - Randy Dubois

I found Geico to be extremely helpful when changing over my policy. The woman who helped me - Megan - took her time and explained my coverage to me. Even when I had 1000 questions she remained patient and thanked me multiple times for being a customer. I appreciated her willingness to walk me through everything without hesitation. Megan - you are AWESOME!

They do not know how customer service in thire office....

I just called the Bellevue office and the receptionist is so rude. I was asking for a change in policy as my son has moved to another state. When he asked how old my son was and I told him 27, she laughed and said, "oh he definitely needs to have his own policy". Without knowing the circumstance as to why my son was in my old policy and that he is now a medical student in NE, she was very judgmental. She needs to work on her customer service skills. I'm thinking of switching insurance companies.