First Choice Limousine

Love them. They have a vast selection of vehicles to accommodate all you dreams. Friendly Dan is great. Divers a professional & easy going.

Used them several times. Never a bad experience. Always on time. Always polite and professional. They have gotten a little expensive, but, what hasn't?

Buyer Beware! Would not recommend. Was quoted a price for a 16 passenger Lincoln Navigator and an older Cadillac Escalade showed up. Email confirmation was confusing and listed both vehicles. The escalade had the rear bumper falling off, noticeable dents along the doors and side. Inside, red duct tape was on several of the heat vents, dirty throw carpets covered the advertised "hardwood floors", the interior was extremely dirty (sand/glitter/crumbs all over seats) and was in overall very poor condition.
Additionally, the following items did not work but were advertised on the company's website for being included: screens TV/DVD, stereo system, iPod dock was no where to be found, at least half of the fiber optic lights, strobe lights, external strobes, built-in fireplace, and privacy screen. Additionally, none of the power outlets worked.
The trip began and a wall screen encasement fell off the wall, exposing ducts and wires. The driver stopped and tried to fix it but kept falling. We, the passengers, duct taped it to the window. A little while later, a second encasement fell and hit a passenger on the head, again duct taped to window but both fell several more times during the trip. The driver stopped for gas and snacks on the way (we did not ask him to) and on the way home was swerving all over the highway.
Contact was made with the company on 9/1 to report these issues and a small refund of $325 was given (total bill was $1,860). We believe they knowingly sent a vehicle not fit for the road and put our safety in danger. Their website picture and description of the escalade vehicle is false advertising since it looks nothing like it and has none of the features listed. They also bait and switched when a price for a different vehicle (navigator) was quoted and appeared on the confirmation email but sent an obvious lesser limo in it's place.

Alfred Desharnais opted not to leave a text review of First Choice Limousine

Hired limo for a four hour block for wedding on 6/18 first three hours of service were perfect. Driver showed up on time and was very attentive. We had a scheduled pick up time at the end of the night and no one showed up. Called drivers personal number numerous times no answer and called main business line who finally got a hold of him 50 minutes after scheduled pickup. It was raining and cold we Uber’d home.

Company did refund money for last hour no questions asked just wasn’t the best way to end our wedding. It was the only thing that went wrong and luckily no one else was affected aside from my husband and I.

Michael Keane opted not to leave a text review of First Choice Limousine

From the moment Kristin answered the phone until my wife and her friend were dropped back at our place the service was very professional and timely!

This limo service was AWESOME. I recieved a ride from Fitchburg to Logan air port. My driver was great. He had great social cues. If you wanted to talk , he would talk, if you didnt, ya didnt. Even offered 15 min earlier pick up which I appreciated since I was anxious about catching my flight. My ride felt safe, and the price was very reasonable.Highly recommend. Will use again!

Best limo company in Massachusetts. 1st choice is 1st class.. Daniel goldrick west boyleston mass.

Great experience. The driver was courteous and the drinks were cold. Only complaint is that the drive wasn't long enough ;-)