DEFY Scranton

Francesca Fertitta opted not to leave a text review of DEFY Scranton

This place was amazing we went there for a birthday party and I bought tickets to go back on out on our own as soon as we got home! My little one 9 had so much fun and there was a ton to do for all ages.

Re: This place was amazing we ... DEFY Scranton replied on Wednesday, December 22nd 2021

Hi Samantha, We are thrilled you and your little one had fun flying with us here at the park! We appreciate your review as it helps our team grow and make sure we make Memorable Moments for our flyers. We look forward to seeing you back at the park real soon and hope you and your family has a wonderful holiday.

DEFY was a awesome place for toddlers as well as children and adults ! Friendly staff and they keep the place clean.

Re: DEFY was a awesome place ... DEFY Scranton replied on Wednesday, December 22nd 2021

Good morning Jeanne, We are thrilled you and your family had a great time flying with us here at the park. We appreciate your review and always strive to make Memorable Moments for our guests and keep a clean park. We look forward to seeing you back soon and hope you and your family have a wonderful holiday season.

The staff are all so friendly and super helpfull!. We have such a great time each and every time we go!. Worth taking your kids. All ages.

Re: The staff are all so frie ... DEFY Scranton replied on Monday, December 20th 2021

Hi Leah thank you so much for the kind words about the staff and awesome review. Our team truly loves what they do and always makes sure everyone has a great time flying with us. We appreciate your review and look forward to seeing you back soon!

Jamie Echevarria opted not to leave a text review of DEFY Scranton

frank monty opted not to leave a text review of DEFY Scranton

It was fun but we had to leave early for a "private event" and my family was really upset so we might not come back if it will happen all the time .

Me and my family's first time there. We loved it and my 4 year old didn't want to leave. Definitely will be back soon??????

Re: Me and my family's first ... DEFY Scranton replied on Wednesday, December 15th 2021

Hi Latoya, thank you for the review. We are thrilled you and the family had a grwat time flying with us. We look forward to seeing you back soon flying with us.

Not happy with how my daughters birthday party went yesterday! ? couldn't use our party room until the exact minute we were called to eat.. I had a few kids asking for drinks while we waited for the party room but couldn't get unless we bought something from the vending because again our room wasn't ready until 2 seconds before they called my daughters party.. because again it wasn't ready when we got there! When we had my brothers party there we got the party room right when we got there & they passed out the food & drinks .. we basically served everything our selfs .. what a waste of 400 & some dollars! Will never have another party there again!

Re: Not happy with how my dau ... DEFY Scranton replied on Monday, December 13th 2021

Good morning Ashley. We appreciate your review and sorry to hear the party was not up to your expectations. We are currently reviewing cameras to see what happened during your party to make sure we can learn for any mistakes made. All parties booked when arriving at the park do not have a party room it is first hour jump and then second hour in the party room. As far as the Party host they should of been with your party the whole time and as stated above we will address that with our staff ASAP. If you could email Management at [email protected] so we could get further information and make it right. Thank you again!!!

michael muchler opted not to leave a text review of DEFY Scranton